5 reviews
This has been the 1 and only place in this long journey of mine that has done everything they can to help and then even more!! And Mark has by far been the best and knowledgeable person in this process for me! I’m am 100% happy with the result and the results I got from them (mark)
Everyone at the Hope were professional, courteous and went above and beyond to listen patiently to all our questions and concerns. We never felt rushed and knew they truly cared about our needs. Highly recommend Hope Horizon!!
These people are beyond amazing and I’m so grateful I found them! They saved my life. They did waaaay more than expected for me due to my current situation. Especially J! If your looking for people who genuinely care about not only your prosthetic but YOU as well, this is the place to go!
Hello, I am a below the knee amputee. When I first had my amputation I went to another company. What a disappointment. The place was a dump, no written instructions and appointments were hard to get. Even when my socket hurt like hell I had to wait sometimes 2 weeks. Then a friend recommended HOPE. What a difference and I mean a wonderful experience. I first met Cathy and Cheryl at the front desk. They were very very nice and concerned for my health and adjustment to a prosthetic. These two persons were so nice I felt better just talking to them. The best part was meeting Natalie. She is my prosthetic expert. She immediately saw I was in pain and immediately readjusted my socket to cure the pain. Unless you have had this pain, you have no idea. She then became a teacher and explained how a socket worked and how to properly insert my below the knee stump into the socket. Appointments are easy and if Natalie is not present than another person is assigned and you get immediate same day service. Back to Natalie, I can not say enough good about this lady. Really she is a jewel. I have no pain and walk like I did before the amputation. The office is well stocked with supplies (unlike the other place) and are made available at your appointment. HOPE Independence is where I will always go. Period If you go, talk to those nice ladies Cathy and Cheryl and be sure to ask for Natalie. Thank you Natalie for teaching me to walk again. Well, I had to go back because I gained weight and the socket hurt like hell. When I called Cheryl, she got me right in. I saw Natalie and she fixed the problem right away. Jamie, another clerk also helped me traverse the paperwork quickly, what nice ladies. Nice and friendly, got me in fast and treated me like a King. I don't think there is enough words in the Dictionary to say how good they are. A wonderful experience. A new guy Logan came in while Natalie was working on my socket and just chatted about prosthetic. He is also a great teacher.
I have been going to HOPE since before I became an amputee. Phil Henry is great and very caring of his patients needs. He is there for me when it is for a small adjustment or in need of new legs. I started getting orthopedic shoes and am now a double amputee. I also recommend Natalie Lenners, she is also very good with her patients.