Mandurah (Peel Region)

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A place that really cares about their clients

Dovida (Formally Home Instead) have been professional, friendly, helpful and provide excellent communication. They have organised shopping, welfare checks , as well as gardening and gutter cleaning services. Detailed documentation is provided and the plan is reviewed every 6 months. If we have any issues, they are just a phone call away.

We cannot thank Home Instead enough for the incredible care they provided for our dad. Initially, Dad was very resistant to receiving help at home, but we knew it was necessary if he was to remain living independently. The carers at Home Instead quickly built a wonderful rapport with him — he genuinely looked forward to their visits and considered them friends. We had previously been with another provider who unfortunately were not meeting Dad’s needs, and we had even started the process of applying for residential care. However, after switching to Home Instead, the difference was remarkable. Dad was so well supported, comfortable, and happy that when a place became available at a residential facility, we chose to decline it. Thanks to the compassionate and professional team at Home Instead, we were able to honor Dad’s wish to stay in his own home for as long as possible. We are so grateful for the care, respect, and companionship they provided.

I can't speak highly enough of "my girls" who have been supporting me while my husband has been in hospital. I feel like you all really care at Home Instead and I'm so glad I chose you.

This organisation is incredibly professional, thorough and caring. I have been fortunate to meet a lot of the team, and they are all very passionate about providing personalised and exceptional care to their clients.

Sherrie (CAREGiver) has brought so much happiness and laughter in her visits. Sherrie is a dedicated worker with very good work ethics. To have someone with such a bright and bubbly personality is a bonus. We appreciate and would like to acknowledge Sheree for her time, her effort, her respect and caring attitude. This does not go unnoticed, and we feel so privileged that we have someone like Sherrie caring for our Mum. It puts our mind at ease.

To all the team Thank You for all the help you have given with Caring for my Mum Helen! Teressa is amazing so thoughtful and always happy to go above and beyond for Mums care. Emma, Jenny and all the office staff are very professional and always resolve any of my concerns! Big thanks Christine, Brett and Helen 😇

Home Instead stepped up to offer services that others could not...like being on time, personal friendly scheduled care every week day sometimes twice a day. Well chosen, thoughtful, carers who were a good fit, they take Mum out assist her with cleaning and meals and give Mum the opportunity to continue living at Home. In all regards the move to HI has been great.

I have just written a whole page of praise for all the home instead team. From the people who answer the phone to my coordinator Debra Rigg. So helpful. Debra gets anything I ask for done immediately. Rochelle my carer is a fantastic help, don't know what I'd do without her. She is supportive, helps me through a conversation, I have a foggy brain and she is always reminding me what I was talking about, cause I forget. I am always dragging her off for a cupps somewhere. She helps me decipher my phone when I don't know what I am doing and we laugh a lot, sometimes the silliest thing makes us both laugh hysterically. Altogether I cannot fault the service Home Instead provide. Thank you I rate your company 10 out of 10.

Homeinstead have supplied critical support services to my parents for years now. Professional staff but most importantly is having the same carers that develop relationships and understand my parents needs. Highly recommended

Love Home Instead. Great team, highly recommend.

An absolutely amazing team of people.

Home Instead are brilliant. I cannot recommend them highly enough. They have been providing carers for my mother who is both blind and has dementia, the carers are friendly and engage with her wonderfully. they also take care of her hygiene needs and home environment, plus companionship and socialising. The management are open to discussion if things are not working for you and help to find the best people to care for your loved ones.

I see you deleted my review, it’s unhelpful for others if you only let good reviews to be posted. You provide very unskillful workers to look after loved ones.

HomeInstead Seniors Care are the best with their services and the staff. They have helped so much and without any hesitation they got mum organized so quick she was settled and feeling better just knowing her Caregivers will be their on time and with a smile. The Caregivers are kind helpful and do that bit extra so your feeling safe and supported. Great Office support if you want to discuss anything nothing is a problem. The fees are also very realistic. You won't be disappointed. 😀