I have found the staff very helpful, understanding and supportive when dealing with me and helping provide mum's services and that extra help in a crisis. The support workers and providers have also been a wonderful group of people to deal with. It is a pleasure working and communicating with all members of the team and I highly recommend their service. Mum maybe difficult and forgetful a lot of times and I believe in my heart that she is grateful for the help given. Thank you to all of you with kind regards from, Andrew and Mum.
Response from Frankston and Mornington
Thank you so much for your kind words and for taking the time to share your experience Andrew. We're truly honoured to have been able to support you and your mum during what can be a challenging time. It means a great deal to us to hear that you’ve found our team helpful, understanding, and supportive.
Our CAREGivers and office support team always strive to make a positive difference, no matter the circumstances, and we’re so glad to hear that your mum, despite her difficulties, has felt the benefit of their care. It’s truly a pleasure to work with families like yours, and your trust in us is deeply appreciated.
We will continue to be here for you and your mum, providing the best care and support possible. Please don’t hesitate to reach out if you need anything further.
Warm regards from all of us at Home Instead Frankston and thank you again for your wonderful recommendation.
