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Adelaide

Claimed
4.8(30 reviews)
Home Care Service
4.8

30 reviews

5
27
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nadia altamura
google
★★★★★

We are so happy to have made the move to Dovida. Their staff are amazing and take the time to listen and really care about your needs. They are always approachable, supportive and respond quickly. My parents and our family all feel very comfortable with the team and their support workers are so caring. I would highly recommend you contact them if you are not happy with your current provider.

Response from Adelaide

Hi Nadia, Thank you so much for your kind words and for trusting Dovida with your parents’ care. It means a lot to hear that your family feels comfortable and supported by our team, and we're glad to know our staff have taken the time to listen and provide the care you deserve. Warm regards, The Dovida Adelaide Team

Cheryl Waye OAM
google
★★★★

Details sent don’t always match what actually happens otherwise very happy

Response from Adelaide

Hi Cheryl, Thank you for your feedback and for sharing your experience with us. We’re really pleased to hear that you’re overall happy with our service. We also appreciate you pointing out the discrepancy between the details provided and what happens in practice. That’s certainly something we take seriously, and we’ll continue working with our team to ensure clearer communication and consistency. If you’d like to share more, we’d welcome the opportunity to speak with you directly. Kind regards, The Dovida Adelaide Team

Patti Bee
google
★★★★★

Case managers have changed infrequently, with good reasons and the transition to a new case manager has been well explained and well handled. We were able to choose our existing cleaning service when we started and meal providers as our needs changed. Case managers have communicated clearly, confirming our wants and needs and any required changes to services. Carers and physiotherapist provided are personable, kind and helpful, as well as being punctual and efficient. We feel well cared for and listened to, and do not hesitate to recommend Dovida.

Response from Adelaide

Hi Patti, Thank you for such a thoughtful and detailed review. We’re delighted to hear that you’ve felt supported throughout your journey with us. It’s great to know that our team has been able to provide flexible, personalised care that meets your needs, and that our carers and allied health professionals have made a positive impact. Your recommendation means a great deal to us. Warm regards, The Dovida Adelaide Team

Robert Gibbons
google
★★★★

Recently took up with Divida. They have taken the time to explain the system and I am no longer confused. When they say they will do something , it is promptly dealt with

Response from Adelaide

Hi Robert, Thank you for your lovely feedback. We’re so pleased to hear that our team has helped make things clearer and easier to understand. Providing reliable and responsive support is very important to us, so it’s great to know that this has been your experience. We appreciate your trust in Dovida. Kind regards, The Dovida Adelaide Team

Este gan
google
★★★★★

Response from Adelaide

Thank you Este for the 5-star review

Sun Bou
google
★★★★★

It's been a pleasure working with Dovida. They're extremely responsive and are always customer / client centred. Keep up the great work team!

Response from Adelaide

Thank you so much Sun for your kind words and support! We’re truly grateful to work alongside people who share our commitment to being responsive, respectful, and completely client-focused. At Dovida, everything we do is guided by our belief in person-centred care—and it’s wonderful to hear that this shines through in your experience with us. We’ll be sure to share your encouraging feedback with our team—it means a lot and motivates us to keep delivering the high standard of care and service our clients deserve. Thank you again, and we look forward to continuing our positive partnership! Warm regards, The Dovida Adelaide Central Coast Team