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Hilldrup Georgia

Claimed
4.7(359 reviews)
Moving company
4.7

359 reviews

5
320
4
14
3
4
2
5
1
16
Thomas Troxell
google
★★★★★
Lance Morsell
google
☆☆☆☆

This was the worst moving experience we have ever had. The load up guys broke multiple important items, took 2x as long as quoted. Caught them on their phones multiple times. Janyce Perry, was our "moving coordinator". What a joke. Getting updates from her was pulling teeth. We were originally quoted an initial delivery date, and that suddenly changed when the 1st truck got too full. Not only did this delay the arrival of our items by over 10 days, we had to contact our coordinator to even get that update. Upon delivery of the items, several were broken, including a 60 year old family heirloom. Their adjudication process was a joke. They sent out someone without any credentials related to our damage. They ignored the professional quotes we obtained and offered thousands less than the professional quotes. While this move was from GA to PA, I am an Atlanta native. I have a lifetime's worth of family and friends in GA and I will tell anyone I know who moves to run from this company.

Response from Hilldrup Georgia

Lance, we're sorry to hear about your experience. We understand how frustrating delays, communication challenges, damaged belongings, and an unsatisfactory claims process can be, especially when it involves a treasured family heirloom. Your feedback has been shared with our team for review. We'd appreciate the opportunity to discuss your concerns further and learn more about your experience. Please contact us directly at 703.441.4889 at your convenience. We wish you and your family all the best in your new home.

Georgia 100%
google
★★★☆☆

Unit 1009 is traveling at high speed on I-85 North; the driver should be more responsible they are operating a vehicle that weighs tons !!!!

Response from Hilldrup Georgia

Thank you for bringing this to our attention. Safety is our top priority, and we've shared your concern with our team for review. We appreciate you taking the time to let us know.

Chris Galva
google
★★★★★

Best moving company in the US

Response from Hilldrup Georgia

It's wonderful to hear you think we're the best in the US, Chris. Our team's dedication truly shines during every move, and your recognition means a lot to us. We’re here whenever you need us next!

Jonathan ..
yelp
★★★★★

Angel, who moved me into my residence in Georgia, moved me out 3 years later. Very professional, detailed oriented and efficient. It was worth the price which increased $500 in 3 years

Response from Hilldrup Georgia

It's great to hear Angel made both of your moves efficient and smooth. We appreciate your recognition of his professionalism and attention to detail. Wishing you all the best in your new residence!

Michelle Timbie (Chelli)
google
★★★★★

Quick and easy delivery; very professional people

Response from Hilldrup Georgia

Thank you, Chelli, for your positive review! We’re delighted to hear that our team's professionalism and efficiency made your delivery quick and easy. Your 5-star rating means a lot to us, and we look forward to serving you again in the future.