Hilldrup Georgia
Claimed359 reviews
This was the worst moving experience we have ever had. The load up guys broke multiple important items, took 2x as long as quoted. Caught them on their phones multiple times. Janyce Perry, was our "moving coordinator". What a joke. Getting updates from her was pulling teeth. We were originally quoted an initial delivery date, and that suddenly changed when the 1st truck got too full. Not only did this delay the arrival of our items by over 10 days, we had to contact our coordinator to even get that update. Upon delivery of the items, several were broken, including a 60 year old family heirloom. Their adjudication process was a joke. They sent out someone without any credentials related to our damage. They ignored the professional quotes we obtained and offered thousands less than the professional quotes. While this move was from GA to PA, I am an Atlanta native. I have a lifetime's worth of family and friends in GA and I will tell anyone I know who moves to run from this company.
Response from Hilldrup Georgia
Lance, we're sorry to hear about your experience. We understand how frustrating delays, communication challenges, damaged belongings, and an unsatisfactory claims process can be, especially when it involves a treasured family heirloom. Your feedback has been shared with our team for review. We'd appreciate the opportunity to discuss your concerns further and learn more about your experience. Please contact us directly at 703.441.4889 at your convenience. We wish you and your family all the best in your new home.
Unit 1009 is traveling at high speed on I-85 North; the driver should be more responsible they are operating a vehicle that weighs tons !!!!
Response from Hilldrup Georgia
Thank you for bringing this to our attention. Safety is our top priority, and we've shared your concern with our team for review. We appreciate you taking the time to let us know.
Best moving company in the US
Response from Hilldrup Georgia
It's wonderful to hear you think we're the best in the US, Chris. Our team's dedication truly shines during every move, and your recognition means a lot to us. We’re here whenever you need us next!
Angel, who moved me into my residence in Georgia, moved me out 3 years later. Very professional, detailed oriented and efficient. It was worth the price which increased $500 in 3 years
Response from Hilldrup Georgia
It's great to hear Angel made both of your moves efficient and smooth. We appreciate your recognition of his professionalism and attention to detail. Wishing you all the best in your new residence!
Quick and easy delivery; very professional people
Response from Hilldrup Georgia
Thank you, Chelli, for your positive review! We’re delighted to hear that our team's professionalism and efficiency made your delivery quick and easy. Your 5-star rating means a lot to us, and we look forward to serving you again in the future.
Angel and his crew are awesome.
Response from Hilldrup Georgia
Thank you, CorieD, for your amazing 5-star review! We’re thrilled to hear that Angel and his crew exceeded your expectations. Your positive feedback means the world to us, and we look forward to serving you again in the future.
This company dumped their empty boxes in my dumpster. I didn’t even have an order by them. I’ve called them numerous times and each time the system hangs up on me.
Great service!
Response from Hilldrup Georgia
Thank you, Lindsey, for your review! We're thrilled to hear you received great service from Hilldrup Georgia. Your positive feedback means a lot to us, and we look forward to serving you again in the future.
Response from Hilldrup Georgia
Thank you, Alejandro Miranda, for your 5-star review on Google! We're thrilled to hear that our Hilldrup Georgia team met your expectations and we look forward to serving you again in the future.
We recently moved from CA to GA. It is a terrifying process knowing that all of your personal belonging, many irreplaceable, are loaded into a huge semi and then driven across the country by someone you've only just met. We could not have had a better experience. Huge shout to Shawn Tribble, the driver, for his care, his professionalism and his great team that loaded in CA and another team that unloaded in GA. Our furniture and hundreds of boxes were handled with care. There was no damage, he was on time and no surprise costs, exactly what we were quoted. Shawn made a stressful move a pleasure. We highly recommend Hilldrup.
I had to move quickly and Simon and Amad were there to help :) They literally got all my stuff in my new apartment and I was still able to go to work that same day! mind yall I live on the third floor so them getting my whole apartment done quickly was impressive!! Would highly recommend!
Response from Hilldrup Georgia
Thank you, Ayanna for your 5-star review and wonderful feedback! We're happy to hear that Simon and Amad did a fantastic job ensuring that your items were moved safely into your new apartment. We appreciate knowing that their efficient and professional service made a big difference. Thank you for your recommendation and trust in us!
Response from Hilldrup Georgia
Thank you, Jose, for taking the time to leave a review. We appreciate your support!
Response from Hilldrup Georgia
Thank you, Steven, for your 5-star rating! We appreciate your support.
Response from Hilldrup Georgia
Thank you, Daisuke, for the 5-star rating! We truly appreciate your support and look forward to serving you again.
Response from Hilldrup Georgia
Thank you, Bill, for your feedback! We appreciate your support and if there's anything that we can do to support you further, please don't hesitate to let us know.
The team at Hlildrup did an excellent job moving. They worked efficiently and were very polite.
Response from Hilldrup Georgia
Thank you, Claire, for your wonderful feedback! We're glad to hear that our team impressed you with their efficiency and politeness. Your satisfaction and 5-star rating mean a lot to us!
They were so efficient and professional. Very kind and helpful with all my questions about the move.
Response from Hilldrup Georgia
Thank you, Trinity! We're glad to hear that our team was efficient and helpful during your move, and we appreciate your kind words. It was our pleasure to assist you!
I definitely recommend this packing & moving company! We have two toddlers that kept running up to the movers, but they were very sweet & patient with them. They also packed very quickly, efficiently and organized! Super friendly people & easy to talk to.
Response from Hilldrup Georgia
Thank you, Kenzie! We're so glad to hear that our team was sweet and patient with your little ones while providing efficient service. Your recommendation means a lot to us!
Delivery was exceptional and professional. They took special care of my items. Clear communication and cleaned up after they were done. Highly recommended.
Response from Hilldrup Georgia
Thank you, Angelina, for your kind words! We're so glad you had a great experience and that our team took such good care of your items. Your recommendation means a lot to us!