Travelled for 25 min to get a haircut since I heard good recommendations, and arrived at 7:40PM. The entrance shows they’re open until 9PM, and the Google booking system shows it’s possible to book until 8:30pm. However, I was denied of service and told they close at 8PM instead. They should make it clear for the customers and change the closing time that’s written at the entrance, as well as in the online booking system. I would not recommend this place if you don’t have a confirmed appointment.
Response from HAHO HAIR
Dear Ignacio, Thank you for your feedback and apologies for any inconvenience. Our last booking time is 7:10 PM to ensure services finish by 8:30 PM, as noted on Google. The entrance hours are being updated, but all online information is correct. During your visit, we were fully booked, limiting our ability to accommodate walk-ins. To avoid inconvenience, we recommend calling ahead during busy hours. We understand your disappointment and kindly ask you to reconsider the 1-star rating. As a small business, your review significantly impacts us. Updating or removing it would help us serve you better. Thank you for your understanding. Warm regards, HAHO HAIR