Absolutely disgraceful. We booked a room for Sunday. We arrived at 1:30pm. Thought we would have a drink before checking in. Nope the doors were locked on the pub. Tried calling numerous times no answer. Fortunately we found a room elsewhere. When speaking to the receptionist at the new place we found she said we were not the first people to come to them with the same problem. I would rate this place alot worse if I could. Lucky we even got a place to stay in the end as we managed to get the last room at a different hotel. Shocking don't book!!!


Fryatt Hotel & Bar - Surya Hotels
5 reviews
A bit of context for the ratings I'm giving; the room was perfectly adequate, we had an ensuite with a great shower with which towels were included, the lock on the door worked, bed was comfy and we had a working kettle and TV, only let down was having to ask for loo roll. Service was good, the chap was very friendly and let me park my motorbike out of view for the night (respect that!) Location, its 3 minutes from the ferry port, which was exactly what we wanted with an 8am check in! Also an Aldi, Morrisons, Home Bargains and B&M a 10 minute walk away. Yeah alright, the pubs salt of the earth but everyone was friendly, and if you're a traveller that doesn't take ear plugs when staying in strange places then that's on you!
The place was ok clean tidy, the room and bed was comfy there is a bar and pub games there pool darts. There is no food but food places down the road 5 min walk away, what let it down was no milk in the room for the drinks and the shower was too hot and could not work out how to change
Rooms were okay. Pillows were really hard having 2 Pillows in one pillow case. No toilet paper in 3 rooms but a pack of 4 in another.
A decent hotel at budget prices but excellent value for a short stay. The Hotel was really very clean indeed especially the bathrooms which were spotless. I didn't have en suite but the bathroom and toilet was only a few feet away. The breakfast is a self service buffet which is perfectly adequate and very well set out. There's also tea (Twinings Breakfast Tea no less) and coffee making facilities in the rooms. There's a good size TV too although I didn't watch it. I also wanted to offer a word of praise to the Irish lady who is responsible for all the cleaning and setting out the breakfasts. She does it all on her own and she is a marvel. Surely she deserves a pay rise. 😊