Winston-Salem

Rachel did a fantastic job on my nails, and made such a. Cute design that turned out just how I’d imagined! What a wonderful experience!

Appreciated the cleanliness of the salon and the really friendly staff. Unfortunately, less than 24 hours my nails were significantly chipped and looked weeks old, despite the claim that the polish would look fresh for 7+ days. Disappointing.

Rachel is the best! She’s so kind and is a master at nail designs!

Excellent experience from beginning to end! Very welcoming. Very clean. Great atmosphere. I loved everything from the warm neck wrap, to the mimosa, to the fabulous deluxe pedicure given by Rachel! The massage was amazing and I love how great my toes look now!

Everyone there was very informative and everything was pristine in the shop. I would go back again.

Very happy with previous services, gel mani and regular pedicure. But more so, the owner cares about her clients. Had a situation requiring her assistance and she was incredibly helpful. Would recommend this establishment to anyone. It’s one thing to own a company that provides great service but it speaks volumes to treat your clients with respect outside of that when not receiving a service. For sure will continue to come here.

Clean and welcoming! Emily did such a great job!

Chloe was so nice and inviting. Will definitely go back thanks to her

It was so relaxing! Wonderful job on the pedicure. And knowing I was in a place with the highest cleanliness and safety standards gave me confidence to enjoy it completely!

Excellent

My hands are soft as a baby bottom now. Thank you guys. Who would thought a hand massage could make my lower back hurt less..weird. But good weird.I’ll take it.

Many moons ago I used to have pedicures and manicures. As life goes by, I stopped caring much. I tried going on a nail salon recently and the strong smell and how they never clean the feet water thingies turned me away. Recently a friend told me about Frenchies and I decided to check it out. Boy that was GREAT, specially after one of those "Hitting you in the face" Mondays. I got a pedicure and last minute a manicure( luckily they were able to take my hands as well as I forgot to schedule it lol). When I finally put my feet down and walked after the massage, I felt like I was floating and told myself, this is AWESOME and the internal voice was like: Your were missing out!. It helped me more than 2 800mg ibuprofen LOL. Seriously. It was great. So... for my dude friends out there who are in the camp of I do not need pedicures...I though it out. GET ONE! my lady said my mood has improved LOL.

Very nice, relaxing, precise, pedicure with Jasmine. Nice, quiet, clean place, with great staff. Highly recommend.

Yesterday was my second visit to this salon. I had visited the first time two weeks ago, when my husband booked me for a mani/pedi for my birthday. That visit was fine, although I found the business model to be rather pushy and the cost a bit high. I was upset when I began losing nails after 6 days, despite my attempts to be careful with them (wearing gloves for household cleaning, etc). I did come back on day 8 to have two nails replaced. By day 12, all of them had popped off. Most had come off after such basic things as playing in the pool with my children or taking a shower. I was willing to accept that this was my fault, somehow. After my most recent visit, however, I fully believe this is due to technician error. Firstly, I woke up with a terrible migraine yesterday and tried to reschedule. I was told that they would charge me a missed appointment fee of $40 and that there are no exceptions. Thankfully, my mother agreed last minute to take care of my kids so that my husband could drive me. I was very annoyed by this, especially in light of how pushy they had been about scheduling and the quality of the service, but again, I try to be a good client. Policy is policy. I saw the same tech that I had seen previously. The salon was quieter, and another client near me was also receiving extensions. Her tech talked her through the process, explaining the prep she was doing and what to expect, checking the extensions for potential trouble spots, etc. This was VASTLY different from the experience I received, despite paying for the same service. Not only did my tech not explain anything either time, but she was not nearly as thorough in her prep or as careful in her execution. This time was remarkably worse: polish is lumpy and uneven on my nails, I had gel polish on my skin in multiple areas--one spot at my knuckle, far from the nail; some nails are inadequately fitted and feel insecure. I also had a patch of what appeared to be glue on the underside of one finger?! The tech proceeded to use cuticle trimmers to cut multiple spots of cured polish from my skin, resulting in a wound on my left thumb. In spite of her dubious "clean up," I still have polish on my skin. Horrendous experience for $80 plus tip (my first visit was over $200 with tip). Why does management feel it is acceptable to hold clients to a higher standard than their employees?

I love going to this place because Chloe at the front has shown excellent customer service they other nails technicians are good. The store is always nice and neat and the wine is out of this world, frenchies nails will always be be my number 1 go to spot.

I went to this place earlier this year, and they did a decent job with my healthy nail extensions. However, the stylist made my nail bed bleed and burned another nail in the process. I decided to give them another shot today, which was a big mistake. I walked into the salon to see if there was an appointment available. The receptionist was on the phone, and I politely waited for her. However, she made the person on the phone wait and asked what I wanted. I asked for the healthy nail extension again, and she said she could get me in at 3:15, then changed it to 20 minutes earlier based on nail tech availability. I confirmed and left, as she had already returned the call. Then I made it to my appointment, walking in at 3:05 (within the 15-minute window). I was 10 minutes late due to traffic. She then told me I was nearly 20 minutes late, said my appointment was at 2:50, and that it had already been canceled, with my credit card charged the full amount for the service. She said she could reschedule it for tomorrow, which would've been too late for my event. I decided to take my business elsewhere. Completely ruined my wellness day from work.

Once you walk into the spa, all of your stress and anxiety are removed immediately! The facility is cleaner than clean! The staff are professional, knowledgeable in their craft and highly pleasant. I became a member afterwards. This is the place to go to for quality treatment and relaxation. Amber took care of me and she’s amazing!