New Braunfels

Name: New Braunfels
Telephone: (830) 632-3400
Rating: 4.8

Claimed

4.8(517 reviews)

Nail salon

Call Book / Website Directions

4.8

517 reviews

470

Suzanne Fischer

google

★★★★★7 days ago

Natalia did a fantastic job on my much needed manicure. She was patient & applied healthy extensions & color. Great job. Very clean salon & answered my questions w grace. I love my nails & have selected this as my nail salon. Thank you!

Response from New Braunfels

Hi Suzanne, Welcome to the Frenchies family! Hearing that you’ve officially chosen us as your go-to nail salon is the absolute best compliment we could ask for. Natalia is wonderful, and I'm so glad she took such patient, thoughtful care of your nails. Creating strong, healthy extensions while keeping the experience relaxing and informative is exactly what we strive for, so knowing she answered all your questions with grace means the world to us. Thank you so much for the love and for taking the time to share your experience. We can't wait to see you back in the studio for your next visit! Warmly, Nitika—Owner Frenchies Modern Nail Care

Vicki Denny

google

★★★★★last week

Enjoyed my pedicure! Facility was very nice and clean. Service was outstanding.

Response from New Braunfels

Hi Vicki, Thank you so much for taking the time to leave us a 5-star review! I’m so glad you enjoyed your pedicure and had a great time in our clean, relaxing space. Hearing that our team delivered outstanding service absolutely makes our day! We loved having you in the studio and can't wait to welcome you back for your next visit! Warmly, Nitika—Owner Frenchies Modern Nail Car

Shauna Pepitone

google

★★★★★last week

I went to Frenchie’s for builder gel. It was my first time there and my first time having this service done. I was blown away by how long it lasted. I’m sharing photos from the day of, one week later, and two weeks later. I’ve never had my nails hold up this long and I highly recommend paying Frenchie’s a visit!

Response from New Braunfels

Hi Shauna, Thank you so much for taking the time to share your experience and for posting those awesome progress photos! It can always be a little nerve-wracking trying a new service for the first time, so hearing that you were blown away by how well your builder gel held up over two whole weeks makes us so happy. Builder gel is amazing for durability while keeping your natural nails strong and healthy, and Sylvia did such a beautiful job with that classic French tip! She really is as sweet as she is talented, and I'll be sure to pass your kind words along to her. We truly appreciate the recommendation, and we can't wait to see you back in the studio for your next set! Warmly, Nitika—Owner Frenchies Modern Nail Care

Gwana Perkins

google

★★★★★2 weeks ago

My nail

Response from New Braunfels

Hi Gwana, Thank you so much for dropping us a 5-star rating! We’re so glad you had a great experience with us. We truly appreciate the support and look forward to seeing you back in the studio next time! Warmly, Nitika—Owner Frenchies Modern Nail Care

Marie Davis

google

★★★★★2 weeks ago

Very nice to go to a nail salon that doesn’t smell like chemicals and all the staff speak and talk English. Great service. Excellent atmosphere and staff.

Response from New Braunfels

Hi Marie, Thank you so much for leaving us a review! Creating a fresh, clean environment where you can truly relax without those harsh chemical fumes is so important to us, so I’m thrilled you enjoyed the atmosphere and our team's friendly service. We loved having you in the studio, and we can’t wait to welcome you back for your next visit! Warmly, Nitika—Owner Frenchies Modern Nail Care

Roxann Hardin

google

★★★★★3 weeks ago

Frenchies is excellent in every way. I’ve been to many salons, Frenchies is the best I’ve visited. Everyone is very pleasant and professional. The atmosphere is very calm and relaxing. I Love, Love, Love Frenchies!!

Response from New Braunfels

Thank you so much for the glowing review, Roxann! We're thrilled to hear that Frenchies stands out as the best salon you've visited. Creating a calm, relaxing atmosphere with top-notch professional care is our goal, and hearing how much you love your visits truly makes our day. We can’t wait to welcome you back for another relaxing experience! Thank you Nitika- Owner

Rene' Zainfeld

google

★★☆☆☆2 months ago

I received an upgraded mani/pedi and with the mani I had to srub my own arms and hands at the sink... I should get money back for doing your job and you still expect a 20% tip? I didn't like the colors of the regular polish.. You charged $15 more for a French manicure... Like $50 isn't enough.. I thought I signed up for a hand and foot massage and you didn't even ask if I'd like it. I won't be back.. Oh and you let me leave early so my toes got messed up... Very disappointing...

Response from New Braunfels

Hello Rene, Thank you for taking the time to share your feedback regarding your recent visit. I am truly sorry to hear that your first experience at our studio left you feeling disappointed. For guests who haven’t been to Frenchies before, our approach can look and feel quite different from a traditional nail salon. We place a strict focus on long-term, natural nail health, which means we never use shortcuts like harsh chemicals or electric files and drills that can thin or damage your nail beds. Because our services rely entirely on meticulous manual care, premium products, and health-first protocols, our pricing structure is reflective of that specialized level of attention. All of our menu prices and add-ons, including the French manicure upgrade, are completely transparent and clearly listed on our website so guests can view them at any time prior to booking. Part of doing things differently includes our interactive sink ritual, which is designed to cleanly rinse away scrubs at the wash station without trapping residues on the skin. However, I am deeply concerned to hear that you missed out on the hand and foot massage included in your upgraded service, and that your regular polish got smudged. Regular polish does take longer to dry without chemical hardeners, but our team should have ensured you were fully taken care of and completely dry before you left the studio. We always want our guests to feel they are receiving an excellent value for their investment, which is why we were glad to apply a 25% discount to your total bill for your first-time service to welcome you in. I would appreciate the chance to speak with you directly to address your experience and see how we can make this right. Please feel free to contact me directly at the studio at your earliest convenience. Warmly, Neetika—Owner Frenchies Modern Nail Care

Jackie Bradley

google

★★★★☆3 months ago

I had a pleasant first visit to Frenchies. My nail tech, Serena, was professional and did a good job with my manicure and pedicure. The other salon staff were friendly, polite, and accommodating. I would have enjoyed sitting in a pedi chair rather than sitting on a bench, which was somewhat uncomfortable after sitting there for a while. The salon is small and feels cramped. The services I received really were not exceptional, other than being free of certain chemicals, although I could smell the acetone used to remove polish. I guess I just expected more for the price point. I did appreciate, though, that the staff all spoke fluent English and could communicate with ease and understanding.

Response from New Braunfels

It was so good to see this, Jackie! Thank you so much for taking the time to share your feedback from your first visit with us. We are so glad to hear that Selena took great care of you and that our entire team made you feel welcome and comfortable with clear communication! I’d love to share a little insight into how we design our experience. Our unique bench-style seating is actually intentional—we love the community factor it brings, allowing friends, family, or even neighbors to sit together and connect in a cozy, social atmosphere rather than being isolated in traditional chairs. While our studio has a smaller, intimate footprint, we focus heavily on quality over quantity. Being a specialized boutique allows us to dedicate our full attention to healthy, natural nail care and a completely custom experience. Regarding our pricing, it directly reflects the strict medical-grade cleaning protocols we follow behind the scenes to keep you safe. Unlike standard salons, we don't just wipe things down. Every single metal tool goes through a rigorous two-step process: it is first sanitized in a hospital-grade disinfectant solution and then processed in a medical autoclave to completely sterilize it. We also use strictly single-use files and buffers, and our entire environment is designed to be free of toxic fumes like acrylics. While acetone is occasionally necessary for safe polish removal, we work hard to keep our space as fresh and clean as possible. We truly appreciate your feedback as we are always looking for ways to elevate our guest experience. We hope to welcome you back soon for another healthy, relaxing manicure and pedicure at your premium nail salon in New Braunfels! Warmly, Nitika—Owner Frenchies Modern Nail Care

Anna

google

★☆☆☆☆3 months ago

This establishment’s whole focus is on cleanliness. They even have a huge logo that says “We love clean” However my experience was the opposite of that. Nail files that are supposed to be single use, was used on me with visible wear and nail polish on it. I was told by them this is their policy and they disinfect them between clients. These are not expensive files and for the price that they charge they should not be skimping out on reusing porous nail files that could potentially lead to an infection.

Response from New Braunfels

It was so good to see this, Anna! First, thank you for taking the time to share your feedback. Your peace of mind and safety are the absolute foundation of everything we do, and we appreciate our clients holding us accountable to our core values. To provide some clear context on our standards, we take our hygiene and cleaning protocols incredibly seriously, which is why we have never had a single infection incident reported since our inception. All of our metal instruments go through a rigorous medical-grade sterilization process, where they are first sanitized in a hospital-grade solution and then processed in an autoclave. Regarding the specific files used during our nail enhancement services, these are heavy-duty Zebra files designed to turn from white to black as the grit softens with use. Per state regulations, they are meant to be thoroughly scrubbed and disinfected in a bacteria-, virus-, and fungus-killing solution between clients. However, we completely understand that this natural wearing process can make the files appear used or dirty, which is the last thing we want you to feel when looking at our "We love clean" motto. Your comfort is our priority, so based directly on your feedback, we are immediately changing our protocol: moving forward, we are replacing these with a strictly single-use alternative. Just like the regular files and buffers we use for our natural nail services, these enhancement files will now be disposed of after a single client and never reused. I am so sorry for the frustration this caused during your visit. I would love the opportunity to speak with you directly, answer any questions, and find a way to make this right. Please feel free to reach out to me directly at the studio at your convenience. We hope to earn back your trust and show you the true, pristine clean beauty experience we pride ourselves on! Warmly, Nitika—Owner Frenchies Modern Nail Care