Polite, friendly, efficient and clean. This place is so very relaxing and pampering. I highly recommend it
Response from Lakeway
Thank you for sharing your feedback with us. We're pleased to know you had a relaxing and enjoyable experience. Your recommendation is truly valued, and we look forward to the opportunity to welcome you back in the near future.
DS
Debby Sheldon
google
★★★★★
Response from Lakeway
Your review means so much to us! We love seeing smiling faces to go along with beautiful nails and we appreciate you taking the time to share your 5-star rating.
CB
Cheryl Balogh
google
★★★★★
Wonderful experience always at Frenchies!
Response from Lakeway
We appreciate your feedback and are glad to know that your visits have been enjoyable. We look forward to your next visit with us.
JR
john ruatto
google
★★★★★
excellent
Response from Lakeway
Thank you for your feedback. We hope to have the opportunity to welcome you back again in the future.
MB
Maria Boswell
google
★★★★★
Response from Lakeway
We truly value your review! It brings us joy to see happy faces alongside beautifully manicured nails, and we're grateful for your time in sharing your 5-star rating with us.
KL
Kristi Latcham
google
★★★★★
Frenchie’s is the best! From the moment you walk in and see how clean and bright it is, pick the scent for your scrub and lotion, to the warm neck wrap and personalized tray with water, a Biscoff cookie, and a flower, it is a great experience. All the girls who work there are super talented, you walk out with beautiful nails and feeling pampered!
Response from Lakeway
Thank you for your wonderful review, Kristi! We're delighted you enjoyed your visit and appreciated the clean and bright atmosphere, along with the personalized touches. Our talented team loves making you feel pampered, and we look forward to welcoming you back to Frenchies Lakeway for another exceptional experience.
JP
Julie Patton
google
★★★★★
I always love my experience at Frenchie’s
Response from Lakeway
Thank you, Julie, for the glowing 5-star review on Google! We're delighted to hear that you consistently love your experience at Frenchies Lakeway. Your satisfaction is our priority, and we look forward to welcoming you back for more exceptional visits.
JR
Julian Rodriguez
google
★★★★★
Response from Lakeway
We're absolutely thrilled by your review! It's an absolute delight for us to witness those beaming smiles that complement such lovely nails. Your 5-star rating has truly made our day, and we're grateful for your kindness in sharing it with us.
RM
Randi Marsella
google
★★★★★
Great gel manicure and lovely atmosphere!
Response from Lakeway
Thank you, Randi, for the fantastic review on Google! We’re thrilled to hear you enjoyed your gel manicure and our lovely atmosphere. Your positive feedback brightens our day, and we look forward to welcoming you back to Frenchies Lakeway for more wonderful experiences.
SW
Shannon Williams
google
★★★★★
This place is awesome! I have to say at first I was reluctant because I used acrylic in the past. It’s worth every minute spent and every dollar spent. They are all about making your nails healthy again! It’s a super super clean place. The scrubs and smells are so organic and clean. Being a member saves you money and it’s totally worth it! You won’t walk out disappointed I promise!!! Very relaxing too! Your nails last 4 weeks!!! I can’t wait to get my girls in here! I scheduled a pedicure… stay tuned!!
Response from Lakeway
Thank you, Shannon, for the fantastic 5-star review on Google! We're thrilled you loved our focus on healthy nails and clean, organic products. It's wonderful to hear you're enjoying the benefits as a member. We eagerly anticipate your next visit and welcoming your girls for a relaxing experience!
SA
Stephanie G-M Minimalist Makeup Artist
google
★★★★★
I brought my daughter for a non-toxic mani pedi this weekend and we have a lovely relaxing time together. No strong smells, calm sounds, a thoughtfully curated experience and lovely products without all the junk.
Response from Lakeway
Thank you for sharing your experience with us. We are glad you and your daughter enjoyed in our non-toxic mani-pedi service. We're happy to know that the atmosphere and products aligned with your expectations. We look forward to the opportunity to welcome you back for future visits.
PS
Pat Stark
google
★★★★★
Great little nail salon tucked away in Lakeway. Emphasis on cleanliness and non toxic products. Wonderful technician with lots of special touches. And they carry Dazzle Dry too!
Response from Lakeway
Thank you for sharing your experience with us. We loved hearing that our focus on cleanliness and non-toxic products had a positive impact on your visit. We value your feedback on the technician's attention to detail. We look forward to the opportunity to welcome you back soon!
EB
Estefania Babadzhanov
google
★★★★★
Best nail salon! I have done just about anything to my nails and they are impeccable. Sam is one the most knowledgeable and professional nail artists I've met ! The salon specializes on clean, healthy nails. Way better than most nail salons. Dip powder has nothing on their gel X. 100% recommend 💜
Response from Lakeway
Thank you for sharing your experience with us! We love having you as a Polish Pass member and recurring guest! We are glad to hear that our services aligned with your expectations. Thank you for appreciating our dedication to promoting clean, healthy nails!
AS
Andie Stafford
google
★★★★★
Elizabeth was very precise, checking in with nail shape, happily tried a couple of different polishes for fingers, which was nice, and gave a perfect manicure and pedicure. Great conversationalist—Impressive!
Response from Lakeway
Hi Andie! We loved hearing how much you enjoyed your experience with us. It’s great to know you appreciated Elizabeth as your specialist and your manicure and pedicure. We look forward to the opportunity to welcome you back soon.
HB
Hannah Breaux
google
★★★★☆
I’ve been a loyal member of this salon for many years, and for the majority of that time, my experiences have been extremely positive. The staff has always been talented, kind, and welcoming, which is what kept me coming back year after year.
Recently, some of the corporate-side nuances around membership policies and scheduling became frustrating enough that I ultimately decided to cancel my membership. That said, I truly want to recognize the care and heart this team still puts into their customer experience.
Following a rocky scheduling conflict with my daughter's appointment, the staff went truly above and beyond during her next visit to make her feel special and celebrated. She walked out absolutely beaming from ear to ear, and as a mom, that meant a lot to me.
While I may no longer be part of the membership program, I would still recommend this business for the quality of service and the people who work there. I’m hopeful the new ownership will continue refining the operational side of the experience and increase the number of technicians, and I’d absolutely reconsider membership again once they find their footing.
Response from Lakeway
Thank you for your constructive feedback and ongoing support throughout the years. It's encouraging to learn that our team has consistently created a positive experience for you, and that your daughter's recent visit was enjoyable. Your understanding and patience during our recent changes are greatly appreciated and your insights play a crucial role as we continuously enhance our operations. We look forward to welcoming you back soon and continuing to provide the quality service you expect.
LH
Lori Hargrove
google
★★★★★
The entire staff was friendly, attentive, and nice. Elizabeth did a fabulous job!
Response from Lakeway
Thank you for sharing your feedback with us. We loved hearing Elizabeth and our team provided a positive experience. We look forward to welcoming you back soon!
PP
Pamela Price
google
★★★★★
Best and cleanest nail salon I’ve been to. Excellent service, professional and friendly staff. Loved the pedicure, very happy.
Response from Lakeway
Thank you for your feedback! We're glad to learn that you had a great experience with our service and team. We look forward to seeing you again on your next visit.
AJ
Amber Johnston
google
★★★★★
Great relaxing professional experience. Elizabeth was wonderful and staff very welcoming.
Response from Lakeway
We truly appreciate your feedback, and it's heartening to know that Elizabeth and our team contributed to a pleasant and welcoming experience during your visit. We look forward to the opportunity to serve you again in the near future!
LS
Laura Saiz
google
★★★★★
Great experience at Frenchies! I got a pedicure and it was great! Very clean and great spot!
Response from Lakeway
Thank you for sharing your feedback with us. We look forward to having the opportunity to pamper you again!
KG
Katy Glazebrook
google
★★★★★
Great pedicure and loved the CBD massage. Very nice place and great service.
Response from Lakeway
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the CBD massage. We can't wait to welcome you back for another relaxing experience.