101 reviews
(Translated by Google) Very good service, and many options👍🏼 (Original) Muy buena atención, y muchas opciones👍🏼
Response from Franklin Optical
Mr. Perez, ¡Muchas gracias por su reseña de 5 estrellas! Nos alegra saber que quedó satisfecho con nuestra atención y que encontró muchas opciones que se adaptan a sus necesidades. Estamos aquí para servirle y esperamos verlo de nuevo pronto. 😊👍🏼 Alfredo Alaniz Optico Optica Franklin 713 699 8910
Very easy and fast no issues at all really recommend coming 💯💯
Response from Franklin Optical
Mr. Garcia, Thank you so much for the kind words! We're thrilled to hear that your experience was easy and fast. We truly appreciate your recommendation and hope to welcome you back again soon! 💯💯 Alfredo Alaniz Optician/Manager Franklin Optical 713 699 8910
Always great service. Speedy fixes for my glasses and quick deliveries on new orders.
Response from Franklin Optical
Mr. Lopez,Thank you so much for the kind words and for taking the time to leave a review! We're thrilled to hear that you've been happy with both the service and the speedy turnaround on your glasses. We truly appreciate your continued support and look forward to serving you again soon! Alfredo Alaniz Franklin Optical 713 699 8910
(Translated by Google) I have been a customer of Franklin Optical for the past 15 years and it is always a wonderful experience working with them. I recently went and had an eye exam and he was so kind that he gave me transition lenses free of charge as a courtesy for being with him for so many years. I definitely recommend anyone to go here! (Original) He sido cliente de Franklin Optical durante los últimos 15 años y siempre es una experiencia maravillosa trabajar con ellos. Recientemente fui y me hice un examen de la vista y él fue tan amable que me dio lentes de transición sin costo como cortesía por haber estado con él durante tantos años. Definitivamente recomiendo a cualquiera que vaya aquí!
Response from Franklin Optical
Mrs. Garza, ¡Muchísimas gracias por tu increíble reseña! Nos alegra saber que has tenido una experiencia positiva con nosotros durante todos estos años. Es un placer poder ofrecerte un servicio especial como agradecimiento por tu lealtad. Te esperamos siempre con los brazos abiertos y, por supuesto, tus lentes de Transición. ¡Gracias por recomendar Franklin Optical! Alfredo Alaniz Franklin Optical 7136998910
Response from Franklin Optical
¡Muchas gracias por tu reseña de cinco estrellas! Apreciamos mucho tu apoyo y nos alegra saber que tu experiencia fue positiva. ¡Esperamos verte pronto! Alfredo Alaniz Franklin Optical 7136998910
I would like to show my appreciation for not only the service but the love i feel whenever me or my wife have an issue with our frames or searching for the right contacts . Franklin’s optical goes above and beyond to make sure we are well taken care of . He’s offered free services multiple times and that just goes to show he is about the service and not the dollar . This is truly one of the best customer services we have ever received from a business and feel truly blessed to have found him . If your looking for someone to in trust your family’s vision with this is the place !
Response from Franklin Optical
Mr. Jor Arguelles, Thank you so much for your kind words and glowing review! We are truly honored to be your trusted choice for eyewear and vision care. Your satisfaction and comfort mean the world to us, and we’re delighted to hear that you and your wife feel the love and dedication we put into our work. It’s our mission to ensure that every experience at Franklin Optical is exceptional, and we’re always here to provide the care and service you deserve. We’re grateful for your continued trust and support and look forward to serving you and your family for many years to come. If there’s anything you ever need, don’t hesitate to reach out. Thank you for being a valued part of our Franklin Optical family! Alfredo Alaniz Optician/Gen Manager Franklin Optical 713-699-8910 franklinoptical.com
I had an exceptional experience at Franklin Optical! I came in needing my glasses frames replaced, and they exceeded my expectations. Olga was absolutely lovely and made the whole process smooth and pleasant. And Fred is an absolute wizard with glasses! He fit my lenses perfectly. What I really appreciated was that they didn't nickel and dime me—they provided excellent service without any hidden costs. I highly recommend Franklin Optical for their outstanding service and care.
Response from Franklin Optical
Hi Ms. Chelsea, Thank you so much for the fantastic review! We’re thrilled to hear that your experience at Franklin Optical was exceptional. It’s wonderful to know that Olga and Fred made your visit smooth and pleasant, and we’re glad you appreciated our transparent pricing. Your recommendation means the world to us. If you need anything else in the future, don’t hesitate to reach out! Best regards, Alfedo Alaniz Franklin Optical 7136998910
(Translated by Google) I have the best opinion of this optician, good products, good price, quality and the best service, they explain everything and look for the best price and products according to your needs. (Original) Tengo la mejor opinión de esta óptica, buenos productos, buen precio , calidad y la mejor atención, te explican todo y buscan el mejor precio y productos según tus necesidades.
Response from Franklin Optical
Ms. Mayelin Garcia, ¡Muchas gracias por tu increíble reseña! Nos alegra muchísimo saber que estás satisfecho con nuestros productos, precios y calidad. En Franklin Optical, nos esforzamos por ofrecer la mejor atención personalizada y siempre buscamos lo que mejor se adapta a las necesidades de nuestros clientes. Es un placer para nosotros poder explicarte todo y ayudarte a encontrar las mejores opciones. Apreciamos mucho tu confianza y estamos aquí para seguir brindándote el mejor servicio posible. ¡Gracias por ser parte de la familia Franklin Optical! Alfredo Alaniz Franklin Optical 713-699-8910 franklinoptical.com
(Translated by Google) 1)GOOD ATTENTION 2) THEY EXPLAIN THINGS TO YOU WELL 3) IT SEEMED A GOOD PRICE TO ME 4) APPOINTMENTS ON YOUR TIME 5) THEY DELIVER YOU ON TIME 6) AND THE MOST IMPORTANT THING THEY SPEAK SPANISH HIGHLY RECOMMENDED FRANKLIN OPTICAL Ahh, they are inside partying (Original) 1)BUENA ATENCION 2 )TE EXPLICAN BIEN LAS COSAS 3)ME PARECIO BUEN PRECIO 4)CITAS A SU TIEMPO 5) TE ENTREGAN A TIEMPO 6) Y LO MAS IMPORTANTE HABLAN ESPAÑOL MUY RECOMENDABLE FRANKLIN OPTICAL Ahy se hubican adentro de fiesta
Response from Franklin Optical
Mr. Tzampop ¡Muchas gracias por tu excelente reseña! Nos alegra saber que estás satisfecho con la atención y el servicio que ofrecemos en Franklin Optical. Es muy importante para nosotros que nuestros clientes se sientan bien informados y atendidos a tiempo. Apreciamos tus amables palabras y nos complace que el hecho de que hablemos español haya sido un valor añadido para ti. ¡Gracias por recomendarnos y esperamos verte de nuevo pronto! Alfredo Alaniz Franklin Optical 7136998910
I had my glasses repaired by Fred, and I just wanted to say how impressed I was with his service. He was very nice and incredibly helpful throughout the process. He even took the time to clean our glasses as well! Highly recommend!
Response from Franklin Optical
Thank you so much, Ms. Marzieh, for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and we hope to welcome you back again soon. Thank you for choosing us! Alfredo Alaníz Franklin Optical 713 699 8910 Thank you so much for the 5-star review! We're delighted to hear that Fred exceeded your expectations with his service. We’re proud to have him on our team, and it's wonderful to know he made your experience so positive. If you ever need anything else, please feel free to reach out. We appreciate your recommendation! Best Regards Franklin Optical 7136998910
I bought the Meta Ray-Bans and had Alfredo customize the lenses with my prescription. They transition to a blue mirror tint, which I absolutely love. I also had my wife's and son's glasses done. Great prices, great value, and fast turnaround!
Response from Franklin Optical
Hi Mr. Vigil, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you love your Meta Ray-Bans and the Transitions Mirror Style in Blue we had the privilege of customizing for you. It’s great to know that you and your family are all happy with your new glasses. We really appreciate your kind words about our prices, value, and turnaround time. If you need anything else or have more glasses to customize in the future, don’t hesitate to reach out! Best regards, Alfredo Alaniz Franklin Optical 7136998910
I bought the new RayBan Meta’s at Franklin’s. See pictures attached! Best price and great customer service. This is a great local business. 100% recommended for all your sunglasses and eye glasses needs!
Response from Franklin Optical
Thank you so much for the fantastic review! We're thrilled to hear that you're loving your new Ray-Ban Meta's and that you had a great experience with our service. Your support means the world to us. If you ever need anything else for your sunglasses or eyewear needs, don’t hesitate to reach out. We look forward to seeing you again! Best, Alfredo Alaniz Franklin Optical 713 699 8910
he is best person in the world same day services i definitely recommend him to people total life saver
Response from Franklin Optical
Jayda Wayda Thank you so much for your glowing review! I'm thrilled to hear that you had a positive experience and found the same-day service so helpful. Jayda Wayda Your recommendation means a lot to me. If you ever need anything else, don't hesitate to reach out—I'm here to help! Alfredo Alaniz Optician Franklin Optical 7136998910
Response from Franklin Optical
Ms. Garzia Diana Thank you so much for the 5-star review! I’m delighted to hear that you had such a positive experience. Your support and kind words are greatly appreciated. If there's anything more I can do for you in the future, just let me know! Alfredo Alaniz Franklin Optical 7136998910
(Translated by Google) Very good service and good price 👍 (Original) Muy buena atención y buen precio 👍
Response from Franklin Optical
¡Gracias por tu excelente reseña! Nos alegra mucho saber que quedaste satisfecho con nuestra atención y nuestros precios. ¡Esperamos verte pronto de nuevo por aquí! Alfredo Alaniz Optica Franklin 713 699 8910
Highly recommend for any eyeglass repairs, have taken mines twice for two different repairs and always come out fitting better and more sturdy.
Response from Franklin Optical
Dear Nancy, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our eyeglass repair services. It is our goal to ensure your glasses are always in the best condition, and we're delighted that we could help make them fit better and feel sturdier. Your recommendation means a lot to us, and we look forward to assisting you with any future needs. Best regards, Alfredo Alaniz Franklin Optical 713 699 8910
This is the absolute best optical store/optometry center I've ever and I mean ever visited and I'll give u one reason I say this... FRANK, YEP, YAL KNOW HOW IT IS. U WANT GREAT ATTITUDES WHEN IT COMES TO YOUR FOOD AND YOUR EYES CAUSE DEPENDING ON HOW YOUR TREATED IN THE BEGINNING ALWAYS GIVES U A GLIMPSE OF WHAT YOU CAN EXPECT PERIOD! AND MAY I SAY HE'S ON POINT, I KNOW I CAN TRUST HIS WORD! SO IM HEADED TO GRAB MY WIFE AND WERE COMING BACK TO BE BLESSED WITH WHO I BELIEVE IS OUR FAMILY'S NEW AND PERMANENT EYE DR. AND I ALSO HAVE THE RARE LUXURY OF GRABBING A PAIR OF BEAUTIFUL DESIGNER FRAMES AT A REALLY COMPETITIVE PRICE, AND TJEY HAVE A INFINITE SELECTION! WHAT MORE CAN U WANT 4 YOUR EYES . GO SEE FRANK AND TELL HIM THA TRUTH BROUGHT U BY, YOULL NEVER WANT TO LEAVE!
Response from Franklin Optical
Dear Mr. Truth, Thank you so much for your enthusiastic and heartfelt review! We are beyond grateful for your kind words and are thrilled to hear that your experience with us has been exceptional. Frank is indeed a valuable member of our team, and we are proud to have him on board to provide the best service possible. We look forward to welcoming you and your wife back to our store. Your trust in our services and products means the world to us, and we are committed to being your family's go-to eye care provider. Our goal is to ensure you have the best selection of designer frames at competitive prices, along with outstanding customer service. Thank you again for your support and recommendation. We can't wait to see you again! Best regards, Alfredo Alaniz Franklin Optical 713 699 8910
Service to repair eyeglasses was excellent and quick. Very professional and reasonably priced.
Response from Franklin Optical
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our eyeglass repair service. Providing excellent, quick, and professional service at a reasonable price is always our goal, and we're delighted that we could meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing us! Alfredo Alaniz Optician Franklin Optical 713 699 8910
Took my broken glasses in and they did a great job! Excellent repair service, friendly and knowledgeable. Will definitely go there in the future!!
Response from Franklin Optical
Thank you so much for the kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with us. We hope to have the opportunity to serve you again in the future. Thank you for choosing us! Alfredo Alaníz Optician General Manager Franklin Optical 713 699 8910
(Translated by Google) Excellent opinion about Franklin Optician, excellent customer service, excellent work and with great quality, I recommend it 100%, don't miss it (Original) Excelente opinión sobre la Optica Franklin ,excelente trato al cliente , excelente trabajo y con mucha calidad ,la recomiendo100%no se lo pierdan
Response from Franklin Optical
Se. Cuquejo, ¡Muchas gracias por tus amables palabras! Nos alegra saber que has tenido una experiencia tan positiva en nuestra óptica. Siempre nos esforzamos por ofrecer un excelente trato al cliente y garantizar la máxima calidad en nuestro trabajo. Esperamos verte de nuevo pronto y gracias por recomendar nuestra óptica al 100%. ¡Gracias de nuevo! Atte Alfredo Alaníz Óptico 713 699 8910