I've been going to Eve Salon for the past few years. I use to love coming and I use to have the best experience, from the moment I walked in to the moment I left. But recently the last few times I'm feeling uncared for, rushed, not heard and walking away disappointed with not just the service but not liking my hair at all, especially for the price I pay. I'm now considering other salons in my area.
Response from Eve The Salon
Hi Natasha, Thank you for your feedback. We are genuinely disappointed to hear that your recent experiences at Eve left you feeling this way, particularly as you have been a valued client of ours for a number of years. Following your review, I personally reached out to discuss your concerns further and better understand your experience. I appreciate the feedback you shared and am disappointed that we were not made aware of these concerns sooner, as we are always open to feedback and welcome the opportunity to address any issues when they arise. At Eve, we pride ourselves on providing both exceptional hair services and a high level of client care, so it’s concerning to hear that you felt rushed, unheard, and unhappy with your overall experience. We genuinely value your support over the years and offered the opportunity to discuss a suitable resolution, as our priority is always ensuring our clients leave feeling confident, cared for, and happy with their experience. We wish you all the very best moving forward. Justine Owner, Eve The Salon
