Delta Home Services

Service Technician, Israel, was on time, and very professional. He discussed things with us in a manner that was easy to understand and was receptive to any questions or concerns we might have had. Israel pointed out a loose valve, which he promptly fixed, thereby avoiding future refrigerant leak problems. His thoroughness in doing the periodic maintenance was exceptional and I would highly recommend Delta Home Services, and Israel in particular, for any HVAC/AC needs.

Thank you Delta! I was lucky enough to win a NEW AC unit since i entered a drawing since my unit is at life expectancy(20years). And i WON!!! Delta was quick and professional in delivering the unit, NO CATCHES!!! This was amazing and the difference between the new unit and old is like night and day. Mind you removal of the old unit, delivery and installation of the new unit was all done in less than 4hours! The crew was nice, friendly and left my place clean. While they were there i asked did they know who i can contact to have a 72inch outside ceiling fan installed, surprisingly they said THEY DO THAT TOO! Scheduled me an appointment a few days later and had a very professional installer come put it together and install it for me in less than 1 hour! Thank you Jason and Delta for your customer appreciation and making my and my families life easier. I will go with no other!!! :)

We had an emergency on a Saturday and called Delta, our tech Adrian Jones came out within 2 hrs and let us know what was wrong, he gave us our options and then he gave us the payment options. He was super empathetic and understanding as to the situation. Patient and knowledgeable. If I could give him 10 stars I would.

Delta is a wonderful company to deal with! All the office personnel are friendly and professional, and the technicians (including Israel who performed my system check today) are personable, knowledgeable, and thorough. I feel assured my A/C is working perfectly!

While the sales process was great and we loved our sales rep, the install process for TWO new AC units was horrendous. From the lack of professionalism from the install crew, most egregiously the install lead, to the shoddy installation. This install was a nightmare. The outside units were so not level at first you could see from the street they weren't level. That was haphazardly corrected but still not level, the pads were 90 degrees off so the units were not properly centered, gravel was shoved up under the pads and a couple of shims placed between the unit and pads in an attempt to level them. The wires were not run through the rubber grommet but through metal where they would wear and short out over time from the normal vibrations of an AC unit. The lead installer never introduced himself. I only knew he was in my home because he was speaking so loudly on his phone, 2 techs had shown up earlier. Only one introduced himself. The lead installer was rude and condescending and straight up lied to my face about a conversation with my spouse. Photographs were taken INSIDE my home, next to family photos without my permission and without even letting me know new/additional Delta employees were inside my home. The only reason a conversation was had about photos is when I came out of my home office to ask about the paparazzi flashes and "get my good side" comments that were happening around my thermostat and family photos. This is far worse than the shoddy install and lead installers attitude as this is a major violation of privacy and trust. When we called to complain, the office manager also lied about the team taking photos inside my home without an introduction or permission. Turns out, he was part of the photography escapade! We had to ask every few days for several weeks to get the invoice and paperwork for the labor warranty we purchased. While Delta did come out and correct the problems with the install, there is nothing that can repair the damage done by rude and unprofessional employees inside your home or the violation felt to have someone taking photos in your home when you didn't even know they were inside. Website says the owner demands that customers are treated like family. Not true, unless you hate your family. We asked to speak with the owner about all of this and are still waiting on that return phone call. It's been two weeks!! I will never use or recommend them to anyone.