Very well versed and professional. They had helped me with my dog and I appreciate it.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you, Phillip! We appreciate you!
983 reviews
Very well versed and professional. They had helped me with my dog and I appreciate it.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you, Phillip! We appreciate you!
Staff was great the doctor was very helpful and fast service Rachel Yolanda and Gavin were a great help and the shadow for the day as well everyone was very sweet and understanding and really wanted to help my dog get the treatment she deserved this became my pets home vet
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Hi Wes! Thank you very much for the team shout outs, we are excited to share the awesome recognition! Thank you for choosing us to provide care.
Had to bring our dog in for an emergency appointment over the weekend. The front desk team was great and got us in within 30 minutes of our call. He received an appropriate treatment plan and we were discharged home with medication. Over the next several days we also received follow up calls from the vet team to ensure Mylo was doing well and responding to treatment which was much appreciated! Very great service thanks again! 👍
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you Nicole! We're happy to have been there for your pet when needed the most and we thank you for sharing your experience!!
My dog Shea hasn’t been feeling good throughout the night and I was in major need of a vet open on a Sunday. I called Delray animal hospital knowing they were open on Sundays hoping that they had availability. Austin picked up the phone call. From the beginning of the phone I could tell I was in good hands. He was so caring and very empathetic. You can tell he loves what he does. Austin got us in Sunday morning and the entire visit was a breeze. The rest of the staff was great too, however, Austin still stood out. He was just as caring in person as he was on he phone. He’s a gem. thank you so much!
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Hi Morgan! Thank you so much for your kind words. We're delighted to hear you had such a positive experience, especially with Austin. We'll be sure to share your feedback with him. It's always great to hear when our team makes a difference. We appreciate your support and we're so glad we could be there for you and your pet!
Good experience and they were making my Lacey feel comfortable and were very polite as she was stressed with all her issues as an older dog. Doctor was very thorough and extremely nice
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you for sharing your positive experience!
Best experience ever . They helped me with my newborn puppies . They made sure they are happy and healthy . They also gave me instructions based off their age and weight how to take care of them and feed them . Thank you guys . I will be back .
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you so much for your feedback Helen! We're happy to help your new puppies in the future!
Terrible bedside manner. The doctor lacks empathy and compassion. They take your animal to a separate room without you for inspection; then a nurse with an iPad and post of fees comes in to show you total charge with no explanation. Then if you agree to charges the take the pet away from you again to conduct treatment. My dog apparently had blood work but no needle incision. This practice is unethical.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
We appreciate the opportunity to speak with you directly and address your concerns. At our hospital, we've embraced a paperless system and use iPads to provide immediate clear estimates. Regarding the blood draw, the absence of an incision needle indicates that the procedure was performed with minimal invasiveness which is a positive outcome for your pet's recovery. Additionally, medical records we provided confirm that the blood work was completed. Thank you for taking the time to share your feedback. Our goal is to always provide compassionate care and clear communication, and we regret that your experience did not reflect that. Your input is invaluable in helping us improve, and we will be using it to better serve our clients and their pets.
I am writing to express my extreme dissatisfaction with Delray Beach Animal Hospital. I recently utilized their services for a routine checkup for my dog and was utterly appalled by the exorbitant pricing. The charges seemed significantly inflated compared to other reputable clinics in the area, leaving me feeling taken advantage of. Furthermore, my attempts to discuss these concerns with the clinic owner were met with resistance. I was repeatedly denied the opportunity to speak directly with them, which I found incredibly frustrating and unprofessional. To add insult to injury, the clinic has now discontinued my pet's care without any explanation or reasonable justification. This abrupt decision leaves me feeling abandoned and forces me to find a new veterinarian for my beloved pet. I strongly advise pet owners to exercise extreme caution when considering Delray Beach Animal Hospital. Their pricing is exorbitant, their communication is poor, and their customer service is abysmal. I will be sharing my experience with other pet owners in the community to prevent them from facing similar disappointment. STAY AWAY!!! Dr G.Keith Harris PhD
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Hello Gregory, we take all feedback seriously and strive to provide compassionate and professional care to every patient. However, we have a zero tolerance policy for unreasonable demands and we have a firm policy of maintaining respectful interactions towards our staff. Given the nature of this interaction, we emailed to inform you that we will no longer be able to provide services. Should you choose another animal hospital, we are more than happy to communicate with them and provide any necessary medical records to ensure a smooth transition of care. We wish you the best in finding a facility that meets your needs.
Clean facility. Through nurse, Austin, went through all items before and after treatment as well as estimates. Dr. Rosen was kind and generous with her time. Front desk staff was easy to work with. Visited unexpectedly on vacation with a sick puppy and they were able to accommodate quickly. Wish I lived closer to use them as my primary vet.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Courtney, we truly appreciate you taking the time to share your experience, and we look forward to helping you and your pets again in the future!
Dr Valdez gave us an amazing amount of time and compassion when we brought our 16 year old dog with multiple issues. The office staff was also extremely knowledgeable and kind. Highly recommend Delray animal hospital
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you so much Lauri! We're so happy to hear that you found us very helpful!
We only have wonderful things to say about our vet experiences at this facility. Dr. Corbelle and Dr. Velez, both who have treated our precious fur baby, are truly the most caring, knowledgeable and loving doctors that a pet owner could ask for. Their assistants are also just as amazing. From the moment you walk in the door, the most friendly, compassionate receptionists are waiting to assist in every way possible (Rachel being my absolute fav!) Alyssa, the manager, also went over and beyond to explain the billing process to ensure we were totally comfortable before moving forward. We are very thankful to know our baby will always be in the best of hands whenever she is in their care.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you so much for your wonderful review and kind words! We're glad to hear that we were able to help and make a positive experience for you!
Coming from NYC, I was worried I wouldn't find a vet like I had. Luckily I found Dr Rosen. Professional, friendly and compassionate. Vet Tech is just wonderful as well, as is front desk staff. Knows I have insurance and didn't overcharged. Very pleased.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you for your positive feedback! We're thrilled to hear that we're the right fit for you!
My dogs are family, and I’ll do anything to ensure they’re healthy and happy. One in particular is Mamoa, -this guy has already been through so much in life. Despite his difficult past, he’s the most loving and resilient dog. So, when he developed an anal gland abscess, I rushed him to Delray Beach Animal Hospital, hoping for compassionate care. The staff and technicians were wonderful—kind, attentive, and genuinely caring toward both Mamoa and me. However, my experience with the doctor was a different story. At first, he seemed kind and professional as he explained the procedure needed. But when I learned the cost (which was outrageously high and impossible for me as a teacher to afford immediately), everything changed. I begged for alternative options, but he insisted surgery was the only solution. The moment he realized I couldn’t afford the procedure, his attitude completely shifted. Gone was the kindness, replaced with cold indifference. I was made to feel like my dog and I were nothing but a burden. It was heartbreaking to see someone in a position of care lack even an ounce of compassion or willingness to help find another way. I understand that veterinary clinics are businesses, but this doctor’s treatment of me and my beloved dog was unacceptable. It’s deeply disappointing and sad that care for our pets is sometimes reduced to nothing more than a dollar sign. Mamoa deserved better. We all do.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Hi Angela, thank you for sharing. Our goal is always to provide compassionate care while offering the best recommendations and alternatives tailored to each situation. We're sorry to hear that you felt otherwise during your visit. If you'd like to discuss your experience further, please don't hesitate to call us at 561-900-2680. We're happy to have an open conversation and address any concerns you may have. Thank you
I recently took my cat to the Delray Beach Animal Hospital for an emergency, and it was an incredibly disappointing experience. Despite advertising themselves as an emergency vet, we were told there would be a "wait" when we arrived. No big deal, we didn't have an appointment so we could understand. We sat patiently for 15 minutes or so, and at one point all 4 exam rooms were empty. Eventually, we had to speak up and ask for an estimated wait time. Only then did the receptionist go to the back and get someone to see us. When the vet tech finally arrived, they seemed visibly unhappy and made us feel like an inconvenience. The vet tech took our cat into the back room without examining her in front of us, which I've never seen at any other vet before. When the vet came out, he reassured us that it wasn’t serious and suggested an ointment and a collar would be sufficient. He mentioned additional tests as an option if we were concerned but implied they weren’t necessary, based on his assessment. Then the vet tech came back, and the experience took a frustrating turn. Armed with an iPad, he launched into a high-pressure sales pitch, aggressively pushing unnecessary upsells. When we declined, he made rude comments and gave us visibly disappointed looks. After showing us the itemized quote—with about ten upsells already crossed off—we noticed a mysterious line item for a "Miscellaneous" prescription or drug, priced at $60. When we asked what it was, the vet tech admitted he had no idea what the vet intended to prescribe. Once we left and googled the ointment they gave us, we found the exact same product available on Chewy for just $8. The markup felt like a total scam. As the vet tech returned our cat, he made a passive-aggressive remark as he walked away implying she probably had an infection because she didn’t tolerate him cleaning her paws—a completely uncalled-for comment, likely because we declined the upsells and spoiled his commission. Before visiting, I noticed they had amazing Google reviews, but afterward, I checked Yelp and found several reviews that reflected experiences almost identical to mine. This discrepancy in reviews is alarming and worth considering. Overall, the visit felt more like a sales pitch than a genuine effort to care for our pet. We will not be returning and cannot recommend this clinic to anyone seeking compassionate and professional care for their pets.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Garrett, thank you for your feed back. We're sorry to hear your experience wasn't as expected. While we were happy to accommodate you without an appointment, we regret that you left unsatisfied. We've tried reaching out to address your concerns and would still love the opportunity to make things right. We appreciate your time and hope to resolve this with you soon.
We got a good service by the doctor . They charged us without previous notification in our follow up visit after we paid over $600 one week before during our emergency visit. The office manager has a very bad attitude didn’t come out from her office to clear things up.Very disappointed and very gridy. Good doctor bad manager.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
I apologize Adolfo, unfortunately I was in a meeting when you were here and I wasn't able to meet with you in person. I tried reaching out and I emailed you to speak about any concerns or questions you may have. Thank you for your patience, let me know if I can help in any way. Kind regards, Alyssa
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you Bruce!
I am from out of town and brought my 14.5 year old dog in on 12/26 due to leg weakness and not eating. They examined him and ran tests and I left with some prescriptions to try. Unfortunately his eating did not improve so I brought him in again on 1/3. I called the following day 1/4 with questions I had about their recommendations for further testing. I was promised a call back but never received one. I called again first thing 1/5 and was told I would receive a call back. After many hours had passed without hearing anything, I called yet again. I expressed that it is urgent and he is not doing well. This time the receptionist told me nobody could speak to me because the vet he normally sees is off and the nurse never showed up. I requested to speak with the vet that was in the office but was told I would need to pay for an office visit just to speak to him. This is after spending more than $3,000 there over the last week. Very disappointed in the lack of care and broken promises as my dog’s condition deteriorates. They did not make it right as their response suggests (only offering 10% back from the 3rd and cheapest visit). I will never forget begging them in tears for someone to speak to me when I thought I would lose my dog. The only reason I returned is because Dr. Rosen is caring and compassionate, and my dog's condition was not good. Dr. Corbelle had no problem calling me to tell me my dog needs X-rays ($$$) despite never seeing him before but would not answer a question over the phone because he hadn't previously seen him.
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Jennifer, we sincerely apologize for you recent experience. At Delray Beach Animal Hospital we strive to provide the best service possible and it's clear we fell short in your case. I value your feedback! Thank you for allowing us to make it right.
Friendly staff that have great prices and are very knowledgeable to my doggie's needs."
Response from Delray Beach Animal Hospital - Veterinarian Delray Beach
Thank you Scott! We appreciate you taking the time to share your experience!