Called to make a renewal payment 8 days ago, gave them my card information over the phone and authorized a 1 time payment. Noticed my payment was never taken. I called and was told payment would be taken today within 25-30 minutes. Meaning they still had my payment information saved without my permission and never told payment when I called!!! That is very unprofessional. I made them aware I was very upset and bothered by that. Lady didn’t even seem to care. All she said was ok.


Connect Insurance Group
5 reviews
Business insurance agency the great experience I have with them they always respond asap and i do recommend connect insurance group to all my contractors friends
Connect insurance group is a great company. Going over my different options and explaining everything to me, answering all the questions that I had along the way. Everyone was very helpful & professional. Would recommend!
We highly recommend! We have our liability and workers comp. Rates are awesome and we are told exactly what we are going to pay from the start. Explained everything very well. Best service we have ever encountered. Estefania has helped us a ton.
We highly recommend them for all your business insurance needs. We have our business liability, workers comp., and auto policies with them. Their rates are highly competative and it's nice to have all your policies in one place. We love working with Julio, he is highly responsive, professional, and friendly.