Chances Surf NZ Head Office
3reviews
Unit 9/239 Great South Road, Drury 2113, New Zealand
0800 242 268
Opening Hours
sunday
Closed
monday
9:00 AM – 5:00 PM
tuesday
9:00 AM – 5:00 PM
wednesday
9:00 AM – 5:00 PM
thursday
9:00 AM – 5:00 PM
friday
9:00 AM – 5:00 PM
saturday
Closed
All Reviews
4.7
Cloutly
4.5
Google
5.0
Vanessa
on Cloutly
1.0
December 22, 2023
The older lady at the Takanini branch is very rude to customers and staff. She speaks to her team horribly, I walked out and hope those girls do to. Disgraceful.
Sarah-Jane C.
on Cloutly
1.0
September 05, 2023
I purchased 2 pairs of shoes over a week ago. 1 pair arrived within days. The second pair didn't turn up, I sent 2 emails questioning the 2nd pair with no response, I eventually called last Friday and they said they were out of stock. We came to a conclusion that I would be shipped another pair that was in stock and I would be invoiced the $10 difference. It is now Wednesday and still nothing. I just want my money back now. I have spent thousands of dollars here in the past. Never again.
Caryl
on Cloutly
5.0
August 28, 2023
I am very happy with my purchase, communication and the speedy delivery. So nice to buy 'New Zealand ' owned rather than from overseas.
Katie
on Cloutly
4.0
July 23, 2023
Great quick and speedy delivery only took 3 days from order placed to item arrival to the south island
Dk
on Cloutly
1.0
November 08, 2022
Mucked me around for over a week still no refund sold me something they didn't have in stock told me there trying to find it for 3 days then nothing over the weekend told me monday they could not find item and would sort refund never refunded me. Still haven't order was put in 7 days ago... They had exactly same item for a higher price the next day but would not give me what I ordered worst customer service ever
M L
on Google
1.0
November 29, 2021
Items shown in stock when reality is they aren’t in stock. False information on their website and instead of honouring the price they just changed the price without acknowledging that it was incorrect in the first place. Absolute waste of time and will not be supporting this business again.
Rhiannon Rodriguez
on Google
1.0
November 03, 2021
Product which was intended to be a gift arrived with grubby marks all over it. Emailed Chances and had no response so tried messaging through social media also with no response. We certainly won’t be shopping here again. Appalling.
mehree elder
on Google
5.0
December 02, 2020
Nice and fast shipping. Lovely to deal with.
MrHello566
on Google
1.0
September 28, 2020
Terrible customer service !
Unit 9/239 Great South Road, Drury 2113, New Zealand
0800 242 268
Opening Hours
sunday
Closed
monday
9:00 AM – 5:00 PM
tuesday
9:00 AM – 5:00 PM
wednesday
9:00 AM – 5:00 PM
thursday
9:00 AM – 5:00 PM
friday
9:00 AM – 5:00 PM
saturday
Closed
About
Shop the hottest surf, skate and street fashion brands online at Chances Surf NZ. Browse our large range of men's, women's and kids surf clothing & accessories from Billabong, Roxy, Rip Curl, O'Neill, Quiksilver, Seafolly + more. Buy online and get free express NZ shipping on orders over $99*
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