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Castle Cavendish Works

4.5(8 reviews)
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4.5

8 reviews

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Penny Halewood
cloutly
★★★★★

Really fast response. Always very polite and helpful. Thank you Umair!

Joy Smith
cloutly
★★★★★

Ahmed supported me with setting up the room and the IT equipment ready for a training session. He was helpful, polite and approachable.

Claire
cloutly
★★★★★

Clean, good facilities and helpful staff. Productive training space. Thank you for having us!

Adam Bevan
google
★★★★★

I have been here a few time recently for work courses and have been impressed with the facilities. It's warm, comfy and clean.

Gabe Booth
google
★★★★★

Went for work training course, comfortable and spacious room. Also close near to center so no issue getting an uber to the location

Sam G
google
☆☆☆☆

Castle Cavendish Works' virtual call answering service is shockingly bad. Many important messages were not being passed on by some of the call answering team members. One of our clients called with an urgent business request and left a message with the reception team. This message and several others were never passed on to us, making us look quite incompetent. Several of our callers complained about the awful manner they were spoken to by some members of the call answering team who seemed lost & unbothered. Callers were often asked to repeat their names several times. It was common to hear "What was your name again..." (x4 times or more in the same phone call). On many occasions, calls were not being answered in our company name as agreed in the contract. I raised these concerns right from the beginning of the service, but we continued to experience shocking & sub-standard call answering service. I wouldn't use Castle Cavendish Works' virtual call answering service again, even if offered FREE of charge. I wish I could give Zero stars . Complete mediocre!.