5 reviews
A++ Service - Great team! Lacy was amazing from the beginning to the end. She went over in detail what needed to be done and ensured all options were reviewed. Please ask for Lacy as your service advisor and you’ll not regret it.
Excellent experience once again. I arrived late in the afternoon and they made time to do the diagnostics and get the parts on order for repairs the next morning. Always a great experience and love dealing with Lacy Wiggins (W Lake Houston) or Barry (North Park) when any of our vehicles need repairs or a simple vehicle renewal inspection.
Lacy was my Service Advisor. She is the ONLY reason I'm giving a 5 Star rating. She is very kind, professional, and informative. As for the "Service Tech" that worked on my car...all I can say is they broke an older coolant hose while replacing the others, so the repair took two extra days to get the part and finish the repair... BUT... Everything seems to working as expected on the first day, so I call it a success. Lacy made the experience a good one. Thank you, Lacy Wiggins.
Great services offered here. There is alway a smile present here. The work is impeccable. Comfortable seating area with drink and snacks, WiFi. They also offer shuttle services in case you need to drop off your vehicle.
I love the service I receive at Caliber. I've used the collision center and the auto care center. Always professional and they go over and above to make you feel comfortable.