Cable Dahmer Chevrolet of Independence

Great place to buy a car. Best dealership in Kansas City

Best costumer service i have ever experienced. Thanks to Cory bolin on the parts department.

If I could give 10 stars, I would! Used car sales consultant Miguel Merlos was absolutely AMAZING!!!! He helped me get the price I wanted on my car. He made it possible for me to get the upgraded model I really wanted. He is so friendly, patient, and his communication with me through the process was top notch!

Just purchased a new Traverse. No complaints. Tony S. was a great sales rep - very helpful and went out of his way a couple of times to make the process easy. I'd go visit with him if you're in the market for a vehicle.

I want to start by saying my salesman, Marco, was absolutely wonderful to work with. He was kind, understanding, and very attentive to my concerns and needs. He did his best to help me through the process, and I truly appreciated his effort. That being said, the overall experience at this dealership was extremely disappointing. The process felt sketchy and unprofessional. I’ve never understood how a dealership can have you wait on an approval, yet still try to push you into signing paperwork and even let you leave with the vehicle before anything is finalized. The managers and finance managers, unfortunately, were the complete opposite of helpful. They came across as rude, dismissive, and even offensive when I asked reasonable questions or expressed concerns. Their responses were snotty and unprofessional, which made me feel more like a burden than a valued customer. On top of that, the vehicles were grossly overpriced—cars that should not have exceeded $20k were inflated with hidden fees and markups. I was misled, hit with unnecessary hard inquiries, and overall left feeling like my time had been completely wasted. If you choose to visit this dealership, I strongly recommend doing thorough research beforehand, carefully reviewing every price breakdown, and being mindful of who you deal with. While Marco made the experience bearable, the rest of the management team reflected poorly on the dealership as a whole. If you value transparency, honesty, and quality customer service, this is not the place I’d recommend.

Brandon G is a stellar seller! He was pleasant, honest, and fast! He made sure I got what I wanted and didn't push what ever on me, and for that I THANK YOU Brandon!

Brennan Olinger, my sales provider, was absolutely amazing! He was so friendly, patient, and helpful in making sure I got the truck I wanted. He took his time and worked with me to secure a great deal. Thank you again, Brennan!

Thank you John Posey Advisor for addressing the issue with my car. Excellent highly recommend asking for him excellent advisor . Also thank you Mario

I had my radio go out in my '09 Silverado. I went and tried my best to find a replacement radio for it that I could afford. I have a few people that told me that I might need to have it programmed if it don't match the radio. So I call cable Dahmer, thinking that they are still good people that work there and care about their customers. So I asked them how much would it cost to have the radio programmed if it needed to be. They came back and told me about $180. That's more than I played for the radio and that's more than I can ever afford. Almost $200 just for them to press a couple buttons. I'm the one changing the radio. I'm on purchasing the radio and yet they can't give me some decent price. If I'm done referring them to anybody when it comes down to buying vehicles or getting them worked on it. Since Chevy made that have to be done for some stupid reason, they should make it reasonable to reprogram it.

Randall freeland is a great car salesman just bought a 2025 Chevy trax from him and this man deserves a raise

The whole team was awesome! I love the service

I have never feel so wronged and weird out at the same time. I went yesterday to trade my vehicle in to get another one and at first, it was going good. I talked about what I wanted and test drive which went great but after was a complete nosedive. We told him how much we were working with and he said cool, let me check it out. Every time he came back, it was another $1000, then another and another after we told him what we originally had. Now, I completely understand how car salesmen work but this was not it at all. We got to the part where we gave him the money. Now mind you, I counted it out by hand twice and had it separately. I gave him $3000 cash and he walks off but comes back and says that wasn’t $3000, it was only $2500. I immediately say no, that’s not right and it’s no way possible that I lost $500 dollars just by walking in here and I asked to check my vehicle just to be sure because I’m not crazy. He says yes and we walk out to my car and while I’m out there, he approaches me trying to up the price and at this point, I’m pissed. I tell him no and start looking. My and my boyfriend looked and found nothing. So we go back inside and tell him that someone here pocketed my money because there is no way and asked for the police to be involved. He says well, let me check again and leaves. He comes back and says oh, they were just playing with me and it’s really $3000. I’m instantly raging in my head but held my tongue which now was the wrong thing to do. We continue to the process and we have already been here almost all day and we are waiting. Get to the end and we get nothing financed. I had to go pick up my kids and had to come back to get my money back. I will never step foot in this place again and I would never recommend any friends or family to go here either. I don’t know what type of employees they hire here but playing about my money is a no go and I still feel as though someone tried to get over on me or tried to pocket my money.

my daughter and I purchased a Chevrolet Equinox at the independence store. they were "backed up" at the finance department, and when they finally came out it was rushed. EXTRA CHARGES were not explained and my daughter had to come back to sign the papers. There was platinum wrap (????) to the tune of $4030 and an "Ultimate protection bundle" for $2270. also, an. "Expel nitrogen for $890!! Ive been working and contacting Joel, a manager, who finally gave me a check for $6300 for the first two charges that WERE NOT EXPLAINED. When I questioned the nitrogen charge (my mechanic told me that was a ridiculous charge and should be protested) he wouldn't budge, saying "All cars have to have that" BUYER BEWARE They will try to gouge you with additional charges

We have given this place chance after chance after chance. Most recently we were disappointed again and then when we went to share a review about it, the salesmen who we were run around by texted my husband to share that because of it, they would be fired. This is an extremely unprofessional use of customer's phone number but we should not be guilted in feeling bad because we were promised something that even another staff member stated was a "ring around" situation. We are so tired of dealing with them and their empty promises. If they could stop texting us, that would be the best solution.

Went for oil change and tire rotation. It didn't take them too long about 35 minutes. Excellent service and quick service.

Yall have been gouging my neighbors maintenance insurance for well over a year with repairs that have not fixed any issues. Cable dahmer has left him with multiple tow bills and without a truck for months on end. When will cable dahmer actually show they care and make this right instead of continuing to charge good people and shafting them with tow bills when their half ass repairs and parts throwing do not fix the vehicle. I would expect more reliability out of a 2018 chevy. Who does he need to contact to make this right?

Great service!