Beverly Hills Rejuvenation Center Flower Mound

THIEVES! I should have paid attention to the multiple 1 star reviews about this place, but I didn't! My bad! I purchased 20 units of Botox. When I arrived, the Office Manager Kerry tried to upsell me immediately on additional units of Botox. I told her TWICE, that I only wanted 20. I told the Botox practitioner, Kelly, that I only wanted 20; five units in four places. She asked me, "How many units do I normally get?" I said, "20. Once in a great while I will get 30 units to cover my forehead, but not today." Now I have informed Kerry and Kelly twice, that I only want 20 units. Now I have stated FOUR times, to two people, that I only want 20 units. Kelly over injects me and on my way out says I owe an additional fee for the extra units, that I DID NOT REQUEST, nor did she get my approval to do! Kelly and Kerry twisted it as though I miscommunicated and told her to inject more! She made it sound like I was the issue. This enraged me. So start listening Kerry and Kelly, because you are both liars! I don't know if Kerry and Kelly have some side scam, but it sure seems like it. Kelly said if I didn't pay the extra, they would charge my card on file that they took when I made the appointment. Wow! I'm filing a complaint with the State Board. This is unacceptable, manipulative behavior. VERY unprofessional!

Fabulous & Friendly stuff, I got GROUPON for B12vitamins(12) and so far I had never had problems with my appointments or anything. The first time when I call they did ask me if I have been to another BHRC facility if I did I cannot redeem the GROUPON message was clear, must be your 1st time with them (CLINICS). Also, they ask for my DL Wonderful personnel. I am thinking to continue my treatment after I am done with the GROUPON deal.

I would never go to this facility I tried so much to get a resolution to my issue they were just really not willing to help not even issue a credit they sold me QWO WHICH actually damaged my legs and they are not willing to resolve the issue at the very least they should’ve credited me for the services but they didn’t even do that I have been a long time customer really really disappointed. After they handed me the issue to deal with with the manufacturer they won’t even get me the pictures I need to fight the deal

Very good products! Great service -professional, informative, helpful, & kind staff! I was nervous about my procedure, but the consultation was so insightful for a 1st timer like me. They use "industrial strength" numbing products to help ease discomfort 👏 🤗

Kelley Scott is THE BEST!! I drive an hour to come to this specific location!! If you're not happy with the skin your in, come see Kelley...she will fix you right up and give you a BOOST of self confidence! Let me not forget the gentleman at the front desk, he is so nice and professional and goes above and beyond to break everything down for you that they offer .... he's the sweetest!