5 reviews
They towed my poor dads car on a Sunday when parking is free in Arlington on a Sunday. We came back to find his car towed after leaving for 4 hours when no one from property management was there and the office was closed. The sad thing is there is free street parking. Guess they figured they wanted to steal from my innocent dad.
Front desk or maintanence people seem like they take breaks all the time. (Edit - They made it appointment base...) Towing is enforced very strictly. Units are not new but are very spacious. Stoves are pretty old. Rug carpet. Dish washer small for me. Fridge is way too small. There's this dog that barks a lot. Good location just outside of main center of Ballston. Fire department nearby is very noisy. I mean very noisy. Took them ages to get an elevator fixed. No good restaurants around. Chick-fil-a is the best. Good Doughnut - mediocre Some rib place nearby - mediocre Ballston pizza - butt, worst pizza I had Peri Nandos - butt, chick-fil-a is better LOLS Silver Diner - meh, i don't know about spending 20 dollars here Ser - they betterbe good for their price McDonalds - crazy
I've toured this complex more than once and I love the floor plans but hate the apartment doors (of all things). They're pretty beat up, dinged, banged on and dented. They lowered my expectations as the tour continued. Just shows you how minor fixes can change everything. I hope management looking into capital improvements sees this. I refuse to pay 2k for doors that look like I'm paying less than 1K. PS, as of June 2021, I'm still looking. So AVA let me know when those doors are done so I can apply..
My partner and moved into AVA Ballston a few weeks ago. Our first day was a little stressful because there was a leak in our bathroom sink which prevented us from turning the water on, and we didn't notice this until about 9pm that night. I want to personally thank Adrian for being so helpful and responsive to this - we called emergency maintenance and he was at our apartment within 15 minutes. Not only did he replace the entire sink for us & quickly fix the issue, but he also helped us with something else despite it being so late. He has worked here for 20+ years and his dedication really shows. This gave us a really good impression of the facility, as management is very important for us when choosing where to live. I would also like to thank Clifton and Kabram for being so helpful with our additional maintenance needs. We really feel like we can make a home out of our apartment, and the maintenance team at AVA has been phenomenal so far. They responded to our maintenance request right away and went above and beyond to make sure we were happy with everything. We've had a great impression of AVA Ballston in the few short weeks we have lived here. The staff is really personable and responsive, and they want their residents to feel like they belong. We're excited to get to know the neighborhood more!
I thought my last complex was wonderful, until I moved here! Apartments are spacious, and I love the accent walls and wood floors in the hallways, kitchen, and bath. It's a very youthful community, which I also enjoy. The best thing about the complex is honestly the staff. All maintenance requests are completed in a timely manner, and an appliance emergency was addressed within the hour. If you ever need something, they are happy to help and I can't say one bad thing about the customer service that I have received. Lastly, AVA Ballston is fun! From the funky lobby, to the awesome pool and outdoor chill lounge, to the fun events that people in the community actually come to, (Pie night from Deliciously Dish, paint night, chicken and waffles brunch, pool party, etc.) I love living here!