Aspen Dental

Went to get my cavity filled. They had overbooked the dentist working on my teeth and he had to step away. Ended up with one tooth with a gap in the filling and didn’t notice til I got home because I was numbed up. And the roughness on my teeth. Now I have to hope that the next time I go is better and they can fix it. Which they will probably charge me for even though they are overbooking the dentist. Overall was I unpleased and left with work that I now have to deal with til I get home from my vacation. Should focus on one on one customer time and quality over the quantity. Only reason I will be back is because they already charged me.

The consult appointment was fantastic. The entire staff was very nice and pleasant. I am excited to go back!

The first visit was great, people were nice and they presented me with a care plan and an itemized bill for the plan. After that things went downhill quickly. I needed three more visits on the third visit they charged me an additional $200 that was not on the original care plan or itemized bill. Evidently the dentist decided to do something not on the original plan and I was given no explanation. Times for my appointments would mysteriously be changed even when I had an email verification for the original time. I had my wisdom teeth out and they didn't give me any instructions for care, just a pamphlet. There was no follow up call to check on me. I had pain for two weeks and called for help - they couldn't get me in for another week. So I'm switching dentists and not looking back.

The staff is very very nice but we are constantly waiting for extended periods of times for our appointments. We had an appointment for 10am. We were asked to be there by 9:30 to fill out paperwork and it wasn’t until 10:50 that we were actually helped. We sat in the waiting room and were told that they would be right with us but we still waited for over an hour before actually being taken to the back to get dental work done.

Great they were able to help me with my tooth!! People were friendly. After multiple other Dentist, I am finally getting everything done this week