I had spoken with Daleesha the interim office manager at Aspen and she was extremely helpful and concerned with all of my issues. She was able to get me the solution and set me up with the surgeon I needed to pull the four molars that kept causing the pain that I kept having. She was able to get me a new set of mouth guards that would fit properly without any cost to me. I would recommend them to anyone who needs a professional care team that will work with you on your dental needs. GREAT EXPERIENCE. Danny Grell. Kudos to you Daleesha!!
Aspen Dental
5 reviews
Dr. Rajat deserves praise for the miracles he works. Friendly, gentle, and trustworthy. Every interaction I've had with him tells me he gives his all to every person in need of dental work. The staff is friendly and upfront about pricing. Aspen dental has my business as long as Dr Rajat is there.
If I could give a zero for this office and dentist I definitely would. My husband went there last week for x-rays and a cleaning and they took the x-rays and never cleaned his teeth. They said he would need to have a $2000 worth of extensive cleaning for his teeth. They never did do anything to him other than take x-rays. Two days later he went to another dentist who is also an oral surgeon and were supposed to have gotten the x-rays from Aspen dental because we called and asked them to send them to the other dentist and they said they would and when we got to the other dentist they had not received the x-rays. Aspen refused to send the x-rays. The dentist that we went to cleaned my husband‘s teeth and told him they were absolutely fine and only charged him $129. Aspen dental is nothing but a scamming business! Do not ever ever go to this place.
Mixed reviews, bathrooms are very dirty and appear that they are rarely cleaned, even with a morning appointment it was filthy. The dentist I saw on my first visit was very rude and short with me; I clearly explained that it takes a lot to "numb" me, however, he ignored me and began working on my teeth while I told him I could still feel everything. He didn't apologize until I complained to the dental assistants that his "bedside" manner was so unprofessional. I loved my oral surgeon, Dr. Jeffrey Link, but since his medical episode, I believe he is no longer practicing at Aspen. When I recently asked about him, the dentist and assistant acted as though they had never heard of him.(?) I went to my local dentist for my six month check up and she found that my implant screw was loose, however, her drill bit was different than the one that Aspen uses. Dr. Kari Haganman's office called multiple times asking Aspen to share the name and number of the drill bit, but they refused. So I had to return to Aspen for another check up and the dentist was unable to locate the implant screw. Now I am waiting to see the oral surgeon on the rare day he comes to Aspen (once a month). I have been frustrated with their service.
Visited the Office at Edgewood Rd in Cedar Rapids, IA. I was greeted as soon as I walked in, the wait time was less than 5 minutes and the hygienist Abby was wonderful as always, providing great oral care advice and recommendations, truly showing that she cares and it's passionates for what she does. The Dr was awesome as well, she came right away and made sure I was well taken care off. Awesome job Aspen Dental CRew!