Purchased a 1725M from Trevor in May. great transaction and Trevor was great to deal with! Love the Tractor, does everything as promised.
Response from Abele Tractor & Equipment Co., Inc.
Thank you for your review! We're glad to hear you're happy with your 1725M and had a great experience with Trevor. Enjoy your tractor!
EM
Emilia Medick
google
★★★★★
Always helpful
Response from Abele Tractor & Equipment Co., Inc.
Thank you for your review! We're happy to hear you find our service helpful.
HH
Harold Hutchinson
google
★★★★★
Best experience with Trevor in sales and Brody in service , they never stop working with you till the job is done. Thank you both so much it means a lot to find good people in the world willing to go out of their way for you.
Response from Abele Tractor & Equipment Co., Inc.
Thank you for taking the time to share your thoughts. We're always here for you!
RM
Roger Monthie
google
★★★★★
Go see Trevor at Abele - As a first time buyer of a compact Massey Ferguson 1725 M (or the that matter any tractor) the best decision was stopping in and speaking with Trevor. He was fantastic at introducing the tractor and all of the options.
He was professional, friendly and is available by text and phone for any questions. He even reached out after the tractor was used by my son (see photo and video) to see if there were any issues or questions we might want to ask.
Also a big shout out and thank you to Brody and Oliver who went over all the workings of the tractor. Even the person who delivered the Tractor was very knowledgeable and gave excellent suggestions. From the first meeting on, the experience has been outstanding.
Response from Abele Tractor & Equipment Co., Inc.
Thank you, Roger. We appreciate your business.
DL
Davco Masonry, LLC
google
★★★★★
While pulling into Abele to have our excavator serviced, we blew a tire on our trailer. Before we could even ask for help, Rob offered to fix it for us. The service on the excavator was immaculate, and fixing our tire was the icing on the cake. You couldn’t ask for a better place with more friendly and accommodating staff. No other tractor / heavy equipment facilities in the area can compare; we’ve tried them all. Thank you Rob, Noah, and the rest of the Abele staff for providing an excellent service! I can’t recommend Abele enough.
Response from Abele Tractor & Equipment Co., Inc.
Thank you as well, for putting your trust in the Abele Service team. Rob, Noah, and the rest of the staff are always here to ensure top-notch service. Your feedback is much appreciated, and we look forward to assisting you again in the future.
PB
Phil B
google
★☆☆☆☆
Purchased a tractor with a backhoe from them and was told it had a 5 year warranty but when I called up for a defective part I was told i have to pay for it because the backhoe attachment only has a one year warranty. Many people online say their dealers provide the replacement part for free due to so many failures of this part. Not Abele though they want $150 for a part other dealers give for free. I purchased the part from another dealer for $105
They are so shady that when I called and asked if my tractor was still under warranty they said no but when i asked why it is not when I was told it came with a 5 year warranty they then said oh yeah it is still under warranty
Response from Abele Tractor & Equipment Co., Inc.
Firstly, we sincerely apologize for the confusion and frustration you've experienced regarding the warranty and replacement part issues with your tractor. Transparency and customer satisfaction are priorities for us, and we're disappointed to hear that your experience was less than satisfactory.
To clarify, Massey Ferguson compact tractors are indeed covered by a limited five-year warranty. However, implements, including the backhoe attachment you mentioned, typically come with a one-year warranty. We regret any misunderstanding that may have occurred during your purchase process. It's important to us that our communication is clear and thorough, and we're sorry if we failed to meet that standard in your case.
We are unaware of other dealers providing this part at no cost or below cost. Our team works hard to offer competitive pricing while maintaining the quality of service our customers expect and deserve. To make things right, we would like to discuss further your concerns and how we can resolve this for you.
Please contact us directly at your earliest convenience with your contact details and any additional information so we can take the necessary steps to address this issue. Your satisfaction is important to us, and we will make every effort to ensure you are happy with your tractor and our service.
Thank you again for bringing this matter to our attention. We value your business and hope to restore your confidence in our dealership.
CM
Chris Mikelinich
google
★★★★★
An honest and reputable company.
Response from Abele Tractor & Equipment Co., Inc.
We appreciate the review and thank you for your business.
JP
James Parisi
google
★★★★★
I purchased a new tractor in October of 23 from Trevor at abele.. I wanted to get a little seat time before i gave my take on the tractor.. I went from a Kubota 2650b to my new Massey 1840.. I really enjoyed my Kubota for many years and was very comfortable with the functions.. The new machine is that much more of a piece of equipment and the cab is very comfortable. I am really enjoying the power that it has and i am getting adjusted to the functions... The tractor is used for snow plowing and putting in and pulling out docks and boat lifts. I have only plowed a few times but really have enjoyed it and am looking forward to using it for lake prep... Trevor has been the best!!! He is there for you and does what needs to be done.. Highly recommend Trevor at abele... Thanks Trevor for making the purchase Fun!!
Response from Abele Tractor & Equipment Co., Inc.
Really glad to hear you are enjoying your new machine. Huge thanks for the review and kind words about the company and Trevor!
RG
Ryan Geddes
google
★★★★★
Called Abele Tractor. We had a couple of issues with our 140 Kobelco and our 270 Kobelco. Rob Morris identified the issues set up a mobile mechanic to come out. Service technician arrived on the site took care of both machines same day have not had another issue since then. I would recommend Abele Tractor to any contractor looking for great service after the sale.
Response from Abele Tractor & Equipment Co., Inc.
We're thrilled to read your 5-star review! We pride ourselves on our strong commitment to customer service and it's fantastic to hear that Rob Morris and our mobile mechanic team were able to swiftly address and resolve the issues with your 140 Kobelco and 270 Kobelco. We understand how crucial it is to minimize downtime on the job site and we are happy to be the ones to assist with getting your crew back up and running.
Your recommendation means a lot to us and we're here to ensure that your post-sale service experience is as smooth and efficient as possible.
Thank you for choosing Abele Tractor. We look forward to continuing to serve your equipment needs in the future! Don't hesitate to reach out in the future for ANYTHING!
MW
Matthew Wiley
google
★★★★★
KR
Kris Remington
google
★★★★★
Lou and Greg are the best. Tu guys
Response from Abele Tractor & Equipment Co., Inc.
TY as well Kris. Lou and Greg are amazing members of our team, and we're thrilled to hear that they provided you with exceptional service. They embody the values we hold dear - dedication, expertise, and personalized care. We'll be sure to pass along your appreciation to them!
Thank you again for choosing Abele Tractor. We look forward to continuing to serve you with the best equipment and service for many more years to come. 🚜💪
MB
Matt Benesch
google
★★★★★
Very happy with my 2606h. Very well built and capable tractor. All so It's nice that Trevor will reach out to you randomly just to see how things are going with the tractor.
Response from Abele Tractor & Equipment Co., Inc.
Thank you so much for your feedback! We're thrilled to hear that you are happy with your 2606h tractor. 🚜✨
At Abele Tractor, we take great pride in selling well-built and capable tractors that meet the needs of our customers. We strive to provide reliable and durable machinery that can handle any task you throw at it.
We're also glad to hear that Trevor has been reaching out to check on how things are going with your tractor. Our team is dedicated to ensuring your satisfaction and providing excellent customer service throughout your ownership experience.
Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Thank you for choosing Abele Tractor. Happy farming!
ZS
Zachary Saccoccie
google
★★★★★
Excellent place to work with. Trevor along with all the guy’s there are very professional and great to work with. 10/10 I’ll be going back for any of my needs with this new tractor.
Response from Abele Tractor & Equipment Co., Inc.
Thank you for sharing your experience with us! We're delighted to hear that you had an excellent experience working with Trevor and our team at Abele Tractor. 🌟🚜
We appreciate your trust and loyalty, and we're thrilled to know that you'll be coming back to us for any future needs with your new tractor. We're here to support you every step of the way and provide the assistance you need.
DP
David Phillips
google
★★★★★
Salesman was great . Answered all my questions. Everything went so smoothly. Financing was amazing . Even the delivery driver of the tractor went over the whole piece of equipment with me answered any questions that I had great experience. Love my little red tractor it operate smoothly and does everything I needed to. I have a small piece of land so I needed a sub-compact. Great work horse.
Response from Abele Tractor & Equipment Co., Inc.
Thank you for sharing your wonderful experience with us! We're thrilled to hear that everything went smoothly and that you had a great experience with our salesman, financing, and delivery driver. 🌟🚜
At Abele Tractor, we strive to provide excellent customer service from start to finish. Our sales team is dedicated to answering all of your questions and ensuring that you have all the information you need to make an informed decision. We're glad to hear that they were able to assist you effectively.
Our financing options are designed to make the process as easy and convenient as possible for our customers. We're delighted to know that you found it amazing.
The delivery driver's thoroughness in going over the equipment with you demonstrates our commitment to customer satisfaction. We want to ensure that you have a clear understanding of your new tractor and are comfortable operating it.
We're so glad to hear that you love your little red tractor and that it operates smoothly, meeting all your needs on your small piece of land. It's fantastic to know that it's a great workhorse for you!
Thank you once again for choosing Abele Tractor. We appreciate your support, and we're here to assist you whenever you need it, so don't hesitate to reach out for anything.
TT
Todd Terrill
google
★★★★★
Pulled got what I needed friendly staff and helpful. Will go here again for rental Equipment.
Response from Abele Tractor & Equipment Co., Inc.
We're delighted to hear that you had a positive experience at our rental equipment store! Thank you for your kind words about our friendly and helpful staff. 🌟
At our store, we prioritize providing excellent customer service and ensuring that our customers get exactly what they need. We're glad to hear that we were able to meet your requirements and assist you effectively.
We appreciate your trust and loyalty, and we're thrilled to know that you'll be returning to us for your future rental equipment needs. We're here to support you and provide the equipment you need to get the job done.
Thank you once again for choosing our store. We look forward to serving you again in the future!
DA
David Amodeo
google
★★★★★
I recently purchased a Massey Ferguson GC1725M subcompact tractor with loader/backhoe package. Trevor H. was my salesperson. The tractor is a little beast! I'm hauling dirt, stone, logs sod and yard debris, etc. so far and am anxious to get digging with the backhoe soon.
At this point, I'm not expecting that it won't be able to do what I'll need it to. The operation is smooth and responsive on the loader - the joystick is quickly intuitive to operate and you only need to adjust the throttle to fine tune your sweet spot operating speed. I've messed around with the backhoe some just to get used to it. It's a little more complicated, but I know with some seat time, it will become second nature, as Trevor indicated. He was really patient with me. I went back three times to ask him questions before I committed to buy this machine and he never pressured me into the sale. Instead, he patiently answered my questions and did a super thorough walk-through/around with me the first time to show me its capabilities and ease of use and then again on the third time to remind me of its functions and helped me to anticipate the many scenarios I might encounter - both safety and task-wise. He knows A LOT about this machine and I felt very comfortable upon delivery. Trevor also made sure I had his contact information for any questions or additional equipment needs I'd have down the road and encouraged me to call him anytime.
This is my first big machinery purchase (I have about an acre and a half to take care of and my wife and I are serious gardeners and landscapers and expect to upsize in the not too distant future). Though excited, I wasn't really looking forward to the endeavor of buying this tractor - like setting out to buy a new car, which I really hate. This was NOT that experience and was probably one of the most positive I've had for any big purchase. Thank you Trevor H. and Abele Tractor. You have a very satisfied customer who will be back for more.
Response from Abele Tractor & Equipment Co., Inc.
Congratulations on your recent purchase of the Massey Ferguson GC1725M subcompact tractor with loader/backhoe package! It's fantastic to hear that you're enjoying the capabilities of this little beast. 🚜🌟
We're thrilled to hear that Trevor H. provided you with excellent sales support. It's great that he was patient, knowledgeable, and took the time to answer all your questions. We believe in providing a pressure-free buying experience and ensuring that our customers have all the information they need to make an informed decision.
We're glad to know that the operation of the loader is smooth and responsive, and that the joystick is intuitive to operate. It's wonderful that you have found your sweet spot operating speed by adjusting the throttle. We're sure that with more seat time, you'll become even more comfortable and confident using the backhoe.
We understand that purchasing big machinery can sometimes be daunting, but we're delighted that your experience with us was positive and exceeded your expectations. Customer satisfaction is our top priority, and we aim to provide exceptional service from start to finish.
Thank you for choosing Abele Tractor for your first big machinery purchase. We're thrilled to have gained a satisfied customer. If you have any further questions or equipment needs in the future, please don't hesitate to reach out. Trevor and our team will be more than happy to assist you.
Enjoy your new tractor, and happy gardening and landscaping!
CG
Charles Guptill
google
★★★★★
I’ve purchased many pieces of equipment over the years from Abele Tractor. Trevor is a wonderful sales representative. This summer I bought a 1725MB and a 1725M with a York rake, forks, grapple, etc. I could not ask for a better buying experience. It is such a pleasure to do business with Trevor and Abele Tractor!
Response from Abele Tractor & Equipment Co., Inc.
We're thrilled to hear that you had a wonderful experience with Trevor and Abele Tractor! Thank you for your kind words and for choosing us for your equipment needs. 🌟
At Abele Tractor, we strive to provide top-notch sales and exceptional customer service. We're glad to know that Trevor, our sales representative, was able to assist you effectively and make your buying experience a pleasure.
We appreciate your continued support and trust in our company. It's fantastic to hear that you've purchased multiple pieces of equipment from us over the years, including the 1725MB and 1725M with various attachments. We hope that these tools will serve you well in your endeavors.
If you have any further needs or questions, please don't hesitate to reach out. Trevor and our team will be more than happy to assist you. Thank you once again for your kind words and for being a valued customer. We look forward to serving you again in the future!
K
Kaarmeone
google
★☆☆☆☆
Horrible business. I would not recommend to anyone. I needed my backhoe steering fixed at the beginning of the summer. Called the service manager Dominick and politely asked for a quote. He said he would circle back quickly. 2 weeks later no answer. Called again. Same promise. No answer. again 2 weeks later. Did this 6 times politely each time until the summer was over. Finally called him out on it. He got back to me the next day and said the parts are unavailable. I found the part on the internet the following day. I have never been treated so poorly by an equipment company. Dominick and Abele get an F. Once again, If you want a service team who will fix your problems and get you up and running, DO NOT CALL ABELE.
Response from Abele Tractor & Equipment Co., Inc.
Thank you for taking the time to leave this review, and we apologize for your negative experience. We take customer service seriously at Abele Tractor, as our top priority is to ensure that our customers are receiving the highest quality of service and products from us. We understand how valuable your time is, and it's frustrating when that isn't respected. We assure you that we are following up on this issue to ensure it never happens again, and will use your feedback to identify areas in which we can improve our services in the future.
We apologize once more for any frustration caused by this issue, as it is not representative of the level of service we strive to provide. Thank you again for bringing this matter to our attention, and we ask that you kindly call our office at 518-438-4444 and ask for our Vice President to discuss this further. Thank you.
CC
Christopher Cook
google
★★★★★
Just didn't do what I needed there service for but nice place
Response from Abele Tractor & Equipment Co., Inc.
We apologize for any dissatisfaction caused by our previous response. We genuinely value your feedback and want to ensure your experience with us is positive. If you can provide more specific details about the issue or concerns you had, we would be happy to address them directly and work towards a resolution. Our goal is to provide exceptional service and exceed your expectations. Thank you for your patience, and we appreciate the opportunity to make things right.